Bilingual Loan Sales Specialist

OneMain Financial•Anaheim, CA
•$19 - $23•Onsite

About The Position

At OneMain, Loan Sales Specialists listen to customers’ needs and provide access to friendly, fast, and affordable financing. The role operates in a competitive, supportive environment where individual effort and team success are recognized through compensation and opportunities for professional development and advancement. The target base salary is $19.00–$23.00, based on factors including skills and work experience, with additional compensation based on individual and company performance. This is an on-site position scheduled Monday through Friday during standard business hours. Some extended weekday hours may be needed, and the schedule may include Saturday. OneMain offers opportunities to develop a career and advance toward leadership roles, including Branch Manager and District Manager, through training and advancement programs. The company describes its mission as providing responsible access to credit and improving the financial well-being of hardworking Americans.

Requirements

  • High school diploma or GED.
  • Bilingual in Spanish.

Nice To Haves

  • Sales, collections, or customer service experience.

Responsibilities

  • Multitask and adapt to changing role demands to provide timely, efficient service.
  • Exceed customer expectations through ease, empathy, and encouragement while meeting individual and branch goals.
  • Build new customer connections and maintain existing ones throughout the loan process and life cycle, presenting solutions tailored to customer needs.
  • Manage the loan life cycle, including collections activities, while complying with applicable laws and regulations.
  • Communicate with customers and other departments through phone, email, chat, and in-house systems.
  • Bring a goal-oriented attitude and drive to achieve.
  • Educate customers about optional insurance products and ensure they understand loan terms and available options.

Benefits

  • Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
  • 401(k) matching up to 4%.
  • Employee Stock Purchase Plan with a 10% share discount.
  • Tuition reimbursement.
  • Paid time off, including 15 vacation days per year, prorated based on start date.
  • Paid sick leave as determined by state or local ordinance, prorated based on start date.
  • 11 paid holidays, including 4 floating holidays, prorated based on start date.
  • Paid volunteer time of 3 days per year, prorated based on start date.
  • Additional compensation program based on individual and company performance.
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