Bilingual Loan Sales Specialist

OneMain Financial•Melrose Park, IL

9d•Onsite

About The Position

At OneMain, Loan Sales Specialists help customers access friendly, fast, and affordable financing by listening to their needs and offering tailored solutions. The role is suited to people who thrive in a competitive environment, where individual effort contributes to personal and branch goals. It offers professional development and advancement opportunities in a supportive setting, with compensation that recognizes individual and team success. The position manages customer relationships and loan activity throughout the loan life cycle, including collections. Specialists communicate through phone, email, chat, and internal systems, and explain loan terms and optional insurance products so customers understand their choices. The role is onsite, Monday through Friday during standard business hours, with some extended weekday hours as needed and occasional Saturday work. The target base salary is $18.00–$22.00, with additional compensation based on individual and company performance.

Requirements

High school diploma or GED.
Bilingual in Spanish.

Nice To Haves

Sales, collections, or customer service experience.

Responsibilities

Multitask and adapt to changing role demands to provide timely, efficient service.
Exceed customer expectations through ease, empathy, and encouragement while achieving individual and branch goals.
Build new customer connections and maintain relationships throughout the loan process and life cycle.
Present tailored solutions based on customer needs.
Manage the loan life cycle, including collections activities, while complying with relevant laws and regulations.
Engage with customers and other departments through phone, email, chat, and in-house systems.
Bring a goal-oriented attitude and internal drive to achieve results.
Educate customers about optional insurance products, loan terms, and available options.

Benefits

Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
401(k) matching up to 4%.
Employee Stock Purchase Plan with a 10% share discount.
Tuition reimbursement.
15 days of paid vacation per year, prorated based on start date.
Paid sick leave as determined by state or local ordinance, prorated based on start date.
11 paid holidays, including four floating holidays, prorated based on start date.
Three days of paid volunteer time per year, prorated based on start date.
Additional compensation based on individual and company performance.
Training programs and opportunities for career advancement.