Loan Sales Specialist

OneMain Financial • Grand Forks, ND

6d • Onsite

About The Position

At OneMain, Loan Sales Specialists help customers access friendly, fast, and affordable financing by listening to their needs and offering tailored solutions. The role involves working in a competitive, dynamic environment where individual effort contributes to personal and branch goals. It offers professional development and advancement opportunities, with compensation that recognizes individual and team achievements.

The position is onsite and scheduled Monday through Friday during standard business hours. Some extended weekday hours may be needed, and the schedule may include Saturdays. Team members can pursue advancement into leadership positions such as Branch Manager and District Manager through training and development programs.

Requirements

• High school diploma or GED.

Nice To Haves

• Sales, collections, or customer service experience.

Responsibilities

• Effectively multitask and adapt to changing role demands to provide timely and efficient service.
• Exceed customer expectations through ease, empathy, and encouragement while achieving individual and branch goals.
• Develop new customer connections and maintain relationships throughout the loan process and loan lifecycle.
• Present tailored solutions based on customer needs.
• Manage the loan lifecycle, including collections activities, while complying with applicable laws and regulations.
• Engage with customers and other departments through phone, email, chat, and in-house systems.
• Bring an achievement-oriented attitude and internal drive to succeed.
• Clearly explain optional insurance products and ensure customers understand loan terms and available options.

Benefits

• Health and wellbeing options, including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• 15 days of vacation per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including four floating holidays, prorated based on start date.
• Three days of paid volunteer time per year, prorated based on start date.
• Annual salary plus incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED