Loan Sales Specialist
About The Position
At OneMain, Loan Sales Specialists help customers access friendly, fast, and affordable financing by listening to their needs and providing tailored solutions. The role operates in a competitive, dynamic, and supportive environment, with professional development and advancement opportunities. Compensation includes a target base salary of $19.00–$23.00, based on factors including skills and work experience, plus additional compensation tied to individual and company performance. The position is on site and is scheduled Monday through Friday during standard business hours. Some extended hours during the week may be needed, and the schedule may include Saturday. The role involves serving customers throughout the loan process and loan life cycle, explaining loan terms and optional insurance products, and managing loan-related activities in compliance with applicable laws and regulations.
Requirements
- High school diploma or GED.
Nice To Haves
- Sales, collections, or customer service experience.
- Bilingual in Spanish.
Responsibilities
- Effectively multitask and adapt to changing role demands to provide timely, efficient service.
- Exceed customer expectations through ease, empathy, and encouragement while achieving individual and branch goals.
- Develop new customer connections and maintain existing relationships throughout the loan process and life cycle, presenting solutions tailored to customer needs.
- Manage the life cycle of loans, including collections activities, while complying with relevant laws and regulations.
- Engage customers and other departments through phone, email, chat, and in-house systems.
- Bring an achievement-oriented attitude and internal drive to succeed.
- Clearly explain optional insurance products, loan terms, and available options so customers understand them.
Benefits
- Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
- Up to 4% matching 401(k).
- Employee Stock Purchase Plan with a 10% share discount.
- Tuition reimbursement.
- 15 days of paid vacation per year, prorated based on start date.
- Paid sick leave as determined by state or local ordinance, prorated based on start date.
- 11 paid holidays, including 4 floating holidays, prorated based on start date.
- 3 days of paid volunteer time per year, prorated based on start date.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
