Loan Sales Specialist

OneMain Financial • Rochester, MN

8d • $17 - $20 • Onsite

About The Position

Loan Sales Specialists at OneMain help customers access affordable financing by listening to their needs and presenting tailored solutions. The role combines customer service, sales, and loan lifecycle management in a competitive, supportive environment, with compensation based on individual and company performance and opportunities for professional development and advancement. The position is onsite and follows a Monday–Friday schedule during standard business hours, with some extended weekday hours as needed and possible Saturday work.

Requirements

• High school diploma or GED.

Nice To Haves

• Sales, collections, or customer service experience.

Responsibilities

• Multitask and adapt to changing demands to provide timely, efficient service.
• Exceed customer expectations with ease, empathy, and encouragement while meeting individual and branch goals.
• Develop new customer connections and maintain relationships throughout the loan process and lifecycle, presenting solutions tailored to customer needs.
• Manage loan lifecycles, including collections activities, while complying with applicable laws and regulations.
• Communicate with customers and other departments through phone, email, chat, and internal systems.
• Demonstrate an achievement-oriented attitude and drive to succeed.
• Educate customers about optional insurance products and clearly explain loan terms and available options.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• Paid volunteer time of 3 days per year, prorated based on start date.
• Competitive additional compensation program based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED