Loan Sales Specialist

OneMain Financial • Rhinelander, WI

7d • Onsite

About The Position

Loan Sales Specialists at OneMain listen to customers’ needs and provide access to friendly, fast, and affordable financing for life’s expenses. The role operates in a competitive environment where individual effort contributes to individual and branch goals. It offers professional development and advancement opportunities, with compensation that recognizes individual achievements and team success.

The position involves guiding customers throughout the loan process and loan life cycle, offering tailored solutions, managing loan-related activities including collections, and explaining loan terms and optional insurance products. Team members engage with customers and other departments through phone, email, chat, and in-house systems, while complying with relevant laws and regulations.

Requirements

• High school diploma or GED.

Nice To Haves

• Sales, collections, or customer service experience.
• Bilingual in Spanish.

Responsibilities

• Multitask and adapt to changing role demands to provide timely and efficient service.
• Exceed customer expectations through ease, empathy, and encouragement while achieving individual and branch goals.
• Develop new customer connections and maintain existing relationships throughout the loan process and life cycle.
• Present solutions tailored to customers’ needs.
• Manage the loan life cycle, including collections activities, in compliance with relevant laws and regulations.
• Communicate with customers and other departments using phone, email, chat, and in-house systems.
• Bring a goal-oriented attitude and drive to achieve.
• Educate customers about optional insurance products, loan terms, and available options.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• 15 days of paid vacation per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• 3 days of paid volunteer time per year, prorated based on start date.
• Annual salary plus incentives.
• Training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED