Loan Sales Specialist

OneMain Financial • Orange, VA

5d • $18 - $22 • Onsite

About The Position

At OneMain, Loan Sales Specialists help customers access friendly, fast, and affordable financing by listening to their needs and providing suitable solutions. The role operates in a competitive atmosphere where individual effort contributes to personal and branch goals, and offers professional development and advancement opportunities. Compensation includes a target base salary of $18.00–$22.00 per hour, based on skills and work experience, plus additional compensation based on individual and company performance.

The position manages customer relationships throughout the loan process and loan life cycle, including collections activities. Specialists explain loan terms and optional insurance products, serve customers through multiple communication and technology channels, and comply with applicable laws and regulations. The position is on site, typically Monday through Friday during standard business hours, with extended weekday hours as needed and possible Saturday work.

Requirements

• High school diploma or GED.

Nice To Haves

• Sales, collections, or customer service experience.
• Bilingual in Spanish.

Responsibilities

• Multitask and adapt to changing role demands to provide timely and efficient service.
• Exceed customer expectations through ease, empathy, and encouragement, while achieving individual and branch goals.
• Develop new customer connections and maintain relationships throughout the loan process and life cycle.
• Present solutions tailored to customers’ needs.
• Manage the life cycle of loans, including collections activities, while complying with applicable laws and regulations.
• Engage with customers and other departments through phone, email, chat, and in-house systems.
• Bring an achievement-oriented attitude and internal drive to meet goals.
• Educate customers about optional insurance products, loan terms, and available options.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching of up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• Paid volunteer time of 3 days per year, prorated based on start date.
• Additional compensation based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED