Loan Sales Specialist

OneMain Financial•Thibodaux, LA

17h•Onsite

About The Position

At OneMain, Loan Sales Specialists help customers access friendly, fast, and affordable financing by listening to their needs and presenting suitable solutions. The role operates in a competitive environment where individual effort and team success are recognized, with professional development and advancement opportunities in a dynamic, supportive setting. The position manages customer relationships and loan activity throughout the loan life cycle, including collections, while complying with applicable laws and regulations. Specialists communicate with customers and internal departments by phone, email, chat, and in-house systems. The position is onsite and scheduled Monday through Friday during standard business hours, with extended weekday hours as needed and possible Saturday work. OneMain offers an annual salary plus incentives. Career development may lead to leadership roles such as Branch Manager and District Manager. The company describes itself as a provider of responsible access to credit for nonprime customers, with personal loans, credit cards, and other products available through community branches and digital channels.

Requirements

High school diploma or GED.

Nice To Haves

Sales, collections, or customer service experience.
Bilingual in Spanish.

Responsibilities

Adapt to changing role demands and multitask to provide timely, efficient service.
Meet or exceed customer expectations through ease, empathy, and encouragement, while achieving individual and branch goals.
Build new customer connections and maintain relationships throughout the loan process and loan life cycle.
Present tailored solutions based on customer needs.
Manage the loan life cycle, including collections activities, in compliance with relevant laws and regulations.
Communicate with customers and other departments through phone, email, chat, and in-house systems.
Bring an achievement-oriented attitude and internal drive to succeed.
Educate customers about optional insurance products and clearly explain loan terms and options.

Benefits

Health and wellbeing options, including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance.
401(k) matching of up to 4%.
Employee Stock Purchase Plan with a 10% share discount.
Tuition reimbursement.
Paid time off, including 15 vacation days per year, prorated based on start date.
Paid sick leave as determined by state or local ordinance, prorated based on start date.
11 paid holidays, including 4 floating holidays, prorated based on start date.
Paid volunteer time of 3 days per year, prorated based on start date.
Annual salary plus incentives.
Professional development, training programs, and opportunities for advancement.