Loan Sales Specialist
About The Position
At OneMain, Loan Sales Specialists help customers access financing by listening to their needs and providing friendly, fast, and affordable solutions. Team members work in a competitive, dynamic, and supportive environment where individual effort contributes to personal and branch success. The role offers professional development and advancement opportunities, with compensation that recognizes individual achievements and team performance. The position is onsite and scheduled Monday through Friday during standard business hours. Some extended weekday hours may be needed, and the schedule may include Saturdays. The target base salary range is $18.00–$22.00, based on factors including skills and work experience. The role is also eligible for additional compensation based on individual and company performance.
Requirements
- High school diploma or GED.
Nice To Haves
- Sales, collections, or customer service experience.
- Bilingual Spanish.
Responsibilities
- Multitask and adapt to changing demands to provide timely and efficient service.
- Exceed customer expectations through ease, empathy, and encouragement while achieving individual and branch goals.
- Build new customer connections and maintain existing relationships throughout the loan process and lifecycle, presenting solutions tailored to customer needs.
- Manage the loan lifecycle, including collections activities, while complying with applicable laws and regulations.
- Communicate with customers and other departments through phone, email, chat, and in-house systems.
- Bring an achievement-oriented attitude and internal drive to succeed.
- Clearly explain optional insurance products and educate customers about their loans, terms, and available options.
Benefits
- Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
- 401(k) matching up to 4%.
- Employee Stock Purchase Plan with a 10% share discount.
- Tuition reimbursement.
- Paid time off, including 15 vacation days per year, prorated based on start date.
- Paid sick leave as determined by state or local ordinance, prorated based on start date.
- 11 paid holidays, including 4 floating holidays, prorated based on start date.
- Paid volunteer time: 3 days per year, prorated based on start date.
- Additional compensation based on individual and company performance.
- Training programs and opportunities for career advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
