Loan Sales Specialist

OneMain Financial • Billings, MT

10d • Onsite

About The Position

At OneMain, Loan Sales Specialists help customers access affordable financing by listening to their needs and providing tailored solutions. The role combines customer service, sales, loan lifecycle management, and collections in a competitive environment where individual and branch goals influence success. It offers professional development and advancement opportunities, including paths to leadership roles.

The position is onsite and scheduled Monday through Friday during standard business hours. Some extended weekday hours may be needed, which may include Saturday.

Requirements

• High school diploma or GED.

Nice To Haves

• Sales, collections, or customer service experience.
• Bilingual in Spanish.

Responsibilities

• Multitask and adapt to changing role demands to provide timely, efficient service.
• Exceed customer expectations through ease, empathy, and encouragement while achieving individual and branch goals.
• Develop new customer connections and maintain existing relationships throughout the loan process and lifecycle, presenting solutions tailored to customer needs.
• Manage the loan lifecycle, including collections activities, while complying with relevant laws and regulations.
• Communicate with customers and other departments through phone, email, chat, and in-house systems.
• Demonstrate a goal-oriented attitude and drive to achieve.
• Educate customers about optional insurance products and ensure they understand loans, terms, and available options.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• Paid volunteer time of 3 days per year, prorated based on start date.
• Annual salary plus incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED