Loan Sales Specialist

OneMain Financial • El Cajon, CA

3d • Onsite

About The Position

At OneMain, Loan Sales Specialists help customers access friendly, fast, and affordable financing by listening to their needs and providing tailored solutions. The role involves serving customers throughout the loan process and loan life cycle, managing loans and collections activities in compliance with applicable laws, and clearly explaining loan terms and optional insurance products. Team members work in a competitive, supportive environment where individual and team results influence compensation, with professional development and advancement opportunities. The position is onsite, Monday through Friday during standard business hours, with some extended weekday hours as needed and possible Saturday work. The target base salary range is $19.00–$23.00, based on factors including skills and work experience, and the role is eligible for additional compensation based on individual and company performance.

Requirements

• High school diploma or GED.

Nice To Haves

• Sales, collections, or customer service experience.
• Bilingual in Spanish.

Responsibilities

• Multitask and adapt to changing role demands to provide timely, efficient service.
• Exceed customer expectations through ease, empathy, and encouragement while contributing to individual and branch goals.
• Build and maintain customer relationships throughout the loan process and life cycle, presenting solutions tailored to customer needs.
• Manage the loan life cycle, including collections activities, while complying with relevant laws and regulations.
• Communicate with customers and other departments through phone, email, chat, and in-house systems.
• Bring an achievement-oriented attitude and internal drive to meet goals.
• Educate customers about optional insurance products, loan terms, and available options.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• Paid volunteer time: 3 days per year, prorated based on start date.
• Additional compensation based on individual and company performance.
• Training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED