Loan Sales Specialist - Bilingual

OneMain Financial • San Gabriel, CA

5d • Onsite

About The Position

At OneMain, Loan Sales Specialists help customers access friendly, fast, and affordable financing by listening to their needs and providing tailored solutions. The role operates in a competitive environment where individual effort contributes to personal and branch goals, with opportunities for professional development and advancement.

The specialist develops and maintains customer relationships throughout the loan process and loan life cycle, manages loans including collections activities, and communicates with customers and internal departments through phone, email, chat, and in-house systems. The role also involves educating customers about optional insurance products, loan terms, and available options while complying with applicable laws and regulations.

This is an on-site position with a Monday–Friday schedule during standard business hours. Some extended weekday hours may be needed, and the schedule may include Saturdays. The target base salary range is $19.00–$23.00, depending on factors including skills and work experience. The position is also eligible for additional compensation based on individual and company performance.

Requirements

• High school diploma or GED.
• Bilingual in Spanish.

Nice To Haves

• Sales, collections, or customer service experience.

Responsibilities

• Effectively multitask and adapt to changing role demands to provide timely and efficient service.
• Exceed customer expectations through ease, empathy, and encouragement while achieving individual and branch goals.
• Develop new customer connections and maintain existing relationships throughout the loan process and life cycle.
• Present tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities, while complying with relevant laws and regulations.
• Engage with customers and other departments through phone, email, chat, and in-house systems.
• Bring a goal-oriented attitude and drive to achieve.
• Educate customers about optional insurance products, loan terms, and their options.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• 15 days of vacation per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• 3 days of paid volunteer time per year, prorated based on start date.
• Additional compensation based on individual and company performance.
• Training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED