Bilingual Loan Sales Specialist

OneMain Financial • Port Orange, FL

10d • Onsite

About The Position

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. This role offers professional development and advancement opportunities in a dynamic, supportive, and competitive environment, with compensation recognizing individual achievements and team success.

The specialist serves customers throughout the loan process and loan life cycle, presenting tailored solutions, managing loan activities including collections, and explaining loan terms and optional insurance products. The position is based onsite and is scheduled Monday through Friday during standard business hours, with some extended hours during the week as needed, which may include Saturday.

Requirements

• High school diploma or GED.

Nice To Haves

• Sales, collections, or customer service experience.
• Bilingual in Spanish.

Responsibilities

• Effectively multitask and adapt to changing role demands to provide timely, efficient service.
• Exceed customer expectations through ease, empathy, and encouragement while delivering individual and branch goals.
• Develop new customer connections and maintain existing relationships throughout the loan process and life cycle, presenting solutions tailored to customer needs.
• Manage the loan life cycle, including collections activities, while complying with relevant laws and regulations.
• Engage with customers and other departments through phone, email, chat, and in-house systems.
• Bring a goal-oriented attitude and internal drive to achieve results.
• Educate customers about optional insurance products and ensure they understand loan terms and available options.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• 3 days of paid volunteer time per year, prorated based on start date.
• Annual salary plus incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED