Loan Sales Specialist - Winchester

OneMain Financial • Memphis, TN

4d • Onsite

About The Position

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. The role works in a competitive atmosphere where individual hard work and dedication influence success, with professional development and advancement opportunities in a dynamic, supportive environment. Compensation includes an annual salary plus incentives and recognizes individual achievements and team success.

The position is based on site and follows a Monday-Friday schedule during standard business hours. Some extended hours during the week may be needed, which may include Saturday. The role involves serving customers throughout the loan process and loan life cycle, presenting solutions tailored to their needs, and managing loans, including collections, while complying with applicable laws and regulations. Loan Sales Specialists communicate with customers and other departments through phone, email, chat, and in-house systems, and explain loan terms and optional insurance products so customers understand their choices.

OneMain offers training and career advancement opportunities, including potential paths to Branch Manager and District Manager. The company describes its mission as providing nonprime customers responsible access to credit and improving the financial well-being of hardworking Americans.

Requirements

• High school diploma or GED.

Nice To Haves

• Sales, collections, or customer service experience.
• Bilingual in Spanish.

Responsibilities

• Multitask and adapt to changing role demands to provide timely and efficient service.
• Exceed customer expectations through ease, empathy, and encouragement while achieving individual and branch goals.
• Develop new customer connections and maintain existing relationships throughout the loan process and life cycle, presenting solutions tailored to customer needs.
• Manage the loan life cycle, including collections activities, while complying with relevant laws and regulations.
• Communicate with customers and other departments through phone, email, chat, and in-house systems.
• Bring an achievement-oriented attitude and internal drive to succeed.
• Clearly explain optional insurance products and educate customers about loans, terms, and available options.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching of up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• Paid volunteer time of 3 days per year, prorated based on start date.
• Annual salary plus incentives.
• Training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED