Loan Sales Specialist - South

OneMain Financial•Jacksonville, FL
•Onsite

About The Position

At OneMain, Loan Sales Specialists help customers access friendly, fast, and affordable financing by listening to their needs and offering tailored solutions. The role is customer-focused and competitive, with individual and branch goals, compensation that recognizes individual and team achievements, and opportunities for professional development and advancement. The position is performed onsite. The schedule is Monday through Friday during standard business hours, with some extended weekday hours as needed and possible Saturday work. OneMain offers potential annual salary plus incentives and opportunities to develop toward leadership roles such as Branch Manager and District Manager through training and advancement programs.

Requirements

  • High school diploma or GED.

Nice To Haves

  • Sales, collections, or customer service experience.
  • Bilingual in Spanish.

Responsibilities

  • Adapt to changing role demands and multitask to provide timely, efficient service.
  • Exceed customer expectations through empathetic, encouraging service and achieve individual and branch goals.
  • Build and maintain customer relationships throughout the loan process and loan life cycle, presenting solutions tailored to customer needs.
  • Manage the life cycle of loans, including collection activities, while complying with relevant laws and regulations.
  • Communicate with customers and other departments through phone, email, chat, and in-house systems.
  • Demonstrate a goal-oriented drive to achieve.
  • Clearly explain optional insurance products, loan terms, and available options so customers understand them.

Benefits

  • Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
  • 401(k) matching up to 4%.
  • Employee Stock Purchase Plan with a 10% share discount.
  • Tuition reimbursement.
  • Paid time off, including 15 vacation days per year, prorated based on start date.
  • Paid sick leave as determined by state or local ordinance, prorated based on start date.
  • 11 paid holidays, including 4 floating holidays, prorated based on start date.
  • Paid volunteer time: 3 days per year, prorated based on start date.
  • Potential annual salary plus incentives.
  • Training programs and advancement opportunities.
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