Bilingual Loan Sales Specialist - Brownsville South
About The Position
At OneMain, Loan Sales Specialists help customers access friendly, fast, and affordable financing by listening to their needs and offering tailored solutions. The role combines customer service and sales in a competitive, goal-oriented branch environment, with opportunities for professional development and advancement. Specialists manage loans throughout their life cycle, including collections, and explain loan terms and optional insurance products clearly while complying with applicable laws and regulations. The position is on site in Brownsville South. The schedule is Monday through Friday during standard business hours, with some extended weekday hours as needed and possible Saturday work.
Requirements
- High school diploma or GED.
Nice To Haves
- Sales, collections, or customer service experience.
- Bilingual Spanish.
Responsibilities
- Multitask and adapt to changing role demands to provide timely, efficient service.
- Exceed customer expectations through ease, empathy, and encouragement while achieving individual and branch goals.
- Develop and maintain customer relationships throughout the loan process and loan life cycle, presenting solutions tailored to customer needs.
- Manage the loan life cycle, including collections activities, while complying with relevant laws and regulations.
- Communicate with customers and other departments through phone, email, chat, and in-house systems.
- Bring an achievement-oriented attitude and internal drive to succeed.
- Educate customers about optional insurance products and ensure they understand loan terms and available options.
Benefits
- Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
- 401(k) matching up to 4%.
- Employee Stock Purchase Plan with a 10% share discount.
- Tuition reimbursement.
- Paid time off, including 15 vacation days per year, prorated based on start date.
- Paid sick leave as determined by state or local ordinance, prorated based on start date.
- 11 paid holidays, including 4 floating holidays, prorated based on start date.
- Paid volunteer time of 3 days per year, prorated based on start date.
- Annual salary plus incentives.
- Training programs and opportunities for career advancement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
