Loan Sales Associate
About The Position
The Loan Sales Associate is a customer-facing, sales-oriented role on a Mariner Finance branch team. The associate works with customers to understand their financial needs, present lending solutions, manage account relationships, and support branch performance. The role suits a motivated, coachable, competitive, and team-oriented person who can build rapport, handle outbound calls, address objections, and work in a fast-paced environment. The position includes an hourly base salary range of $18.00–$22.57, plus uncapped incentive bonus. The associate helps customers through loan applications and account servicing, supports branch operations, and learns applicable Federal, State, and Local consumer laws. The employee must be physically present in the office. The stated schedule is Monday, Wednesday, and Thursday 9:00 AM–5:00 PM; Tuesday 9:00 AM–7:00 PM; and Friday 9:00 AM–5:30 PM. Saturday hours may be required seasonally and as business needs require. The company may change schedules to address business needs.
Requirements
- At least 1 year of experience in a sales position.
- Highly motivated, with an interest in the consumer finance industry.
- Able to sustain or exceed individual sales goals.
- Excellent written and verbal communication skills.
- Ability to leverage and learn new sales platforms and technologies.
- Ability to complete functions in a timely manner while maintaining accuracy.
- High school diploma or equivalent.
- Must be able to obtain any essential licenses required by the state.
- Frequently sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear.
- Occasionally move about and lift or move up to 20 pounds.
- Must be physically present in the office.
- Specific vision abilities include close vision and the ability to adjust focus.
Nice To Haves
- 1 year of outbound calling experience.
- Experience in lending, consumer loans, or collections.
- Bachelor’s degree.
Responsibilities
- Make outbound calls to develop business, follow up on opportunities, and support account relationships.
- Support branch growth by meeting or exceeding individual and branch performance goals.
- Build relationships with current and potential customers through respectful, solution-focused communication.
- Consult with customers to understand their needs and identify appropriate lending options.
- Process loan applications and gather required credit, income, and financial information.
- Present loan solutions and available products clearly, confidently, and compliantly.
- Educate customers on loan terms, payment expectations, account requirements, and available services.
- Help customers resolve account concerns, make payment arrangements, and stay on track.
- Positively impact customer service, credit quality, and branch profitability.
- Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
- Learn Federal, State, and Local consumer laws to ensure compliant actions.
- Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
- Perform additional functions depending on market demand and branch staffing to provide consistent quality customer service.
Benefits
- Uncapped incentive bonus.
- 15 days of paid time off.
- 11 public holidays.
- Growth, advancement, promotions, and raises.
- Company-provided leads and marketing support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
