Loan Sales Associate

Mariner Finance • Greenville, SC

13d • $18 - $21 • Onsite

About The Position

Mariner Finance is hiring a Loan Sales Associate to provide customer service and support lending and sales activities at an assigned branch. The role processes loan applications, reviews customer credit and financial information, offers loan solutions and other sales products, and works with customers to resolve delinquent balances. The associate is also responsible for meeting individual and branch goals, following applicable consumer laws, and handling payments and deposits. The position requires physical presence at the branch, and the work schedule may be changed to address business needs.

Requirements

• At least one year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation.
• Excellent written and verbal communication skills and the ability to communicate effectively with customers and company personnel.
• Working knowledge of Microsoft Office or similar programs, with the ability to learn financial services programs.
• Ability to complete essential duties and functions in a timely and accurate manner.
• Demonstrated problem-solving and interpersonal skills in demanding situations.
• Must obtain applicable required licenses to sell insurance products offered to customers by the branch.
• Must perform work-related tasks at the assigned branch location, except in an emergency as determined by the company, in consultation with regulatory agencies as necessary.

Nice To Haves

• Cash handling, selling, and/or collecting experience.
• Some college coursework.
• Bilingual fluency in Spanish and English.

Responsibilities

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and presenting available sales products.
• Process credit loan applications and analyze credit and financial information for current and potential customers.
• Proactively contact customers with past-due balances to offer possible solutions and resolve delinquency.
• Meet or exceed individual and branch goals related to sales of company products and services.
• Learn and comply with applicable federal, state, and local consumer application laws.
• Maintain a cash drawer, process payments, and deliver daily deposits to specified financial institutions as required.
• Perform additional functions as needed based on market demand and branch staffing to provide consistent customer service.

Benefits

• Competitive monthly incentive based on individual and company performance.
• Benefits package for all full-time employees; details are available on the company's benefits website.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED