Loan Sales Associate

Mariner Finance • Cincinnati, OH

4d • $18 - $23 • Onsite

About The Position

Mariner Finance is hiring a customer-facing, sales-oriented Loan Sales Associate for its branch team. The role involves understanding customers’ financial needs, presenting lending solutions, managing account relationships, and contributing to branch success. The company seeks someone who is motivated, coachable, competitive, resilient, and interested in building a career in consumer finance. The position offers a base salary of $18.00–$23.00 per hour plus uncapped incentive opportunities. The employee must be physically present in the office. Work hours are Monday, Wednesday, and Thursday from 9:00 AM to 5:00 PM; Tuesday from 9:00 AM to 7:00 PM; and Friday from 9:00 AM to 5:30 PM. Saturday hours may be required seasonally and as business needs require. The company may change the schedule to address business needs, and work hours depend on the business hours of the time zone serviced. The position may include additional duties depending on market demand and branch staffing.

Requirements

• At least 1 year of experience in a sales position.
• High school diploma or equivalent.
• Highly motivated, with an interest in the consumer finance industry.
• Ability to sustain or exceed individual sales goals.
• Excellent written and verbal communication skills.
• Ability to leverage and learn new sales platforms and technologies.
• Ability to complete tasks in a timely manner while maintaining accuracy.
• Must be able to obtain any essential licenses required by the state.
• Able to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear.
• Occasionally move about and lift and/or move up to 20 pounds.
• Must be physically present in the office.
• Specific vision abilities include close vision and the ability to adjust focus.

Nice To Haves

• 1 year of outbound calling experience.
• Experience in lending, consumer loans, or collections.
• Bachelor’s degree.

Responsibilities

• Make outbound calls to develop business, follow up on opportunities, and support account relationships.
• Support branch growth by meeting or exceeding individual and branch performance goals.
• Build relationships with current and potential customers through respectful, solution-focused communication.
• Consult with customers to understand their needs and identify appropriate lending options.
• Process loan applications and gather required credit, income, and financial information.
• Present loan solutions and available products clearly, confidently, and compliantly.
• Educate customers on loan terms, payment expectations, account requirements, and available services.
• Help customers resolve account concerns, make payment arrangements, and stay on track.
• Positively impact customer service, credit quality, and branch profitability.
• Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• Perform additional functions as needed based on market demand and branch staffing to provide consistent customer service.

Benefits

• 15 days of PTO.
• 11 public holidays.
• Base salary plus uncapped bonus incentives.
• Company-provided leads and marketing support.
• Growth, advancement, promotions, and raises.
• Benefits information is available on the company’s careers benefits page; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED