Loan Sales Associate

Mariner Finance • Decatur, AL

3d • Onsite

About The Position

Mariner Finance is hiring a Loan Sales Associate to provide customer service and support lending and sales activities at an assigned branch. The role presents loan solutions and other available products based on customer needs, processes loan applications, reviews customer credit and financial information, and helps resolve delinquent balances. It also includes meeting individual and branch sales goals, following consumer lending laws, and handling payments and deposits. The employee must work in person at the assigned branch, except in a qualifying emergency as determined by the company.

The position offers a base salary of $18.00–$21.00 per hour and eligibility for a monthly incentive based on individual and company performance. The company notes that full-time employees receive a benefits package and directs applicants to its benefits website for details.

Requirements

• At least one year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation.
• Excellent written and verbal communication skills, with the ability to communicate effectively with customers and company personnel.
• Working knowledge of Microsoft Office or similar programs and the ability to learn financial services programs.
• Ability to complete essential duties and functions accurately and on time.
• Demonstrated problem-solving and interpersonal skills in demanding situations.
• Obtain applicable required licenses to sell insurance products offered to customers by the branch.
• Perform work-related tasks at the assigned branch location, except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies.

Nice To Haves

• Cash handling, selling, and/or collecting experience.
• Some college coursework.
• Bilingual fluency in Spanish and English.

Responsibilities

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and presenting available sales products.
• Process credit loan applications.
• Analyze credit and financial information for current and potential customers.
• Contact customers with past-due balances to offer possible solutions and resolve delinquency.
• Meet or exceed individual and branch goals related to sales of company products and services.
• Learn and follow applicable federal, state, and local consumer application laws.
• Maintain a cash drawer, process payments, and deliver daily deposits to specified financial institutions as required.
• Perform additional functions as needed based on market demand and branch staffing to provide consistent customer service.

Benefits

• Competitive monthly incentive based on individual and company performance.
• Benefits package for full-time employees; details are available on the company benefits website.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED