Loan Sales Associate

Mariner Finance • Greensburg, PA

6d • Onsite

About The Position

The Loan Sales Associate is a customer-facing, sales-oriented role on a Mariner Finance branch team. The associate works with customers to understand their financial needs, present lending solutions, manage account relationships, and contribute to branch performance. The role involves outbound calling, sales goals, loan application processing, customer education, account support, payment processing, and daily branch operations. The employee must be physically present in the office. The schedule is Monday, Wednesday, and Thursday from 9:00 AM to 5:00 PM; Tuesday from 9:00 AM to 7:00 PM; and Friday from 9:00 AM to 5:30 PM. Saturday hours may be required seasonally and as business needs require. The company may change schedules to address business needs, and hours depend on the business hours of the time zone serviced.

Requirements

• At least 1 year of experience in a sales position.
• Highly motivated, with an interest in the consumer finance industry.
• Ability to sustain or exceed individual sales goals.
• Excellent written and verbal communication skills.
• Ability to leverage and learn new sales platforms and technologies.
• Ability to complete functions in a timely manner while maintaining accuracy.
• High school diploma or equivalent.
• Must be able to obtain any essential licenses required by the state.
• Ability to handle multiple tasks and deadlines simultaneously.
• Professionalism during challenging conversations.
• Ability to be physically present in the office.
• Ability to occasionally lift and/or move up to 20 pounds.

Nice To Haves

• 1 year of outbound calling experience.
• Experience in lending, consumer loans, or collections.
• Bachelor’s degree.

Responsibilities

• Make outbound calls to develop business, follow up on opportunities, and support account relationships.
• Support branch growth by meeting or exceeding individual and branch performance goals.
• Build relationships with current and potential customers through respectful, solution-focused communication.
• Consult with customers to understand their needs and identify appropriate lending options.
• Process loan applications and gather required credit, income, and financial information.
• Present loan solutions and available products clearly, confidently, and compliantly.
• Educate customers on loan terms, payment expectations, account requirements, and available services.
• Help customers resolve account concerns, make payment arrangements, and stay on track.
• Positively impact customer service, credit quality, and branch profitability.
• Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
• Learn and follow Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintain a cash drawer, process payments, and deliver daily deposits to specified financial institutions as required.
• Perform additional functions as needed based on market demand and branch staffing to provide consistent quality customer service.

Benefits

• Base salary of $18.00 to $22.57 per hour.
• Uncapped bonus opportunity.
• 15 days of paid time off.
• 11 public holidays.
• The posting references company benefits information online but does not enumerate specific benefit plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED