Loan Sales Associate

Mariner Finance • Pittsburgh, PA

15h • Onsite

About The Position

The Loan Sales Associate is a customer-facing, sales-oriented role on a Mariner Finance branch team. The associate works with customers to understand their financial needs, present suitable lending solutions, manage account relationships, and support branch success. The position is suited to a motivated, coachable, competitive, and team-oriented individual who can build rapport, handle outbound calls, listen carefully, address objections, manage multiple tasks, and remain professional in challenging conversations. The role offers growth and advancement opportunities, company-provided leads and marketing support, and base pay plus uncapped incentive bonuses.

The associate makes outbound calls, develops customer and account relationships, consults with customers about lending options, processes loan applications and payments, and helps customers manage account concerns. The position also involves maintaining accurate records and a cash drawer, making required daily deposits, supporting branch operations, and learning applicable consumer lending laws. The employee must be physically present in the office. The stated schedule is Monday, Wednesday, and Thursday 9:00 AM–5:00 PM; Tuesday 9:00 AM–7:00 PM; and Friday 9:00 AM–5:30 PM. Saturday work is required seasonally and as business needs require; schedules may change to address business needs.

Requirements

• At least 1 year of experience in a sales position.
• High school diploma or equivalent.
• Highly motivated, with an interest in the consumer finance industry.
• Ability to sustain or exceed individual sales goals.
• Excellent written and verbal communication skills.
• Ability to leverage and learn sales platforms and new technologies.
• Ability to complete functions in a timely manner while maintaining accuracy.
• Ability to obtain any essential licenses required by the state.
• Ability to perform the essential duties and functions of the position satisfactorily.
• Ability to work in the office and meet the stated schedule, including seasonal Saturday hours as required.

Nice To Haves

• 1 year of outbound calling experience.
• Experience in lending, consumer loans, or collections.
• Bachelor’s degree.

Responsibilities

• Make outbound calls to develop business, follow up on opportunities, and support account relationships.
• Support branch growth by meeting or exceeding individual and branch performance goals.
• Build relationships with current and potential customers through respectful, solution-focused communication.
• Consult with customers to understand their needs and identify appropriate lending options.
• Process loan applications and gather required credit, income, and financial information.
• Present loan solutions and available products clearly, confidently, and compliantly.
• Educate customers on loan terms, payment expectations, account requirements, and available services.
• Help customers resolve account concerns, make payment arrangements, and stay on track.
• Positively impact customer service, credit quality, and branch profitability.
• Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
• Learn applicable federal, state, and local consumer application laws and take compliant actions.
• Maintain a cash drawer, process payments, and deliver daily deposits to specified financial institutions as required.
• Perform additional functions as needed based on market demand and branch staffing to provide consistent customer service.

Benefits

• Base salary of $18.00–$22.57 per hour plus uncapped incentive bonus.
• 15 days of paid time off and 11 public holidays.
• Growth, advancement, promotions, and raises.
• Company-provided leads and marketing support.
• Benefits information is available on the company’s careers benefits page; specific benefits are not enumerated in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED