Loan Sales Associate

Mariner Finance•New Kensington, PA

1d•Onsite

About The Position

Mariner Finance is seeking a customer-facing, sales-oriented Loan Sales Associate for its branch team. The role involves understanding customers’ financial needs, presenting lending solutions, managing account relationships, and helping the branch meet its performance goals. The company describes the position as a career opportunity for someone who is motivated, coachable, competitive, resilient, and comfortable with outbound sales and customer conversations. The role includes company-provided leads and marketing support, opportunities for growth and advancement, and base pay plus uncapped sales incentives. The employee will work in the office and support loan sales, applications, customer accounts, payments, and daily branch operations. They must learn and follow applicable Federal, State, and Local consumer laws. Duties may change or be assigned based on business needs, market demand, and branch staffing. The company may change the work schedule to address business needs; work hours depend on the business hours of the time zone serviced.

Requirements

At least 1 year of experience in a sales position.
High school diploma or equivalent.
Ability to obtain any essential licenses required by the state.
Highly motivated, with an interest in the consumer finance industry.
Ability to sustain or exceed individual sales goals.
Excellent written and verbal communication skills.
Ability to leverage and learn new sales platforms and technologies.
Ability to complete functions in a timely manner while maintaining accuracy.
Ability to handle multiple tasks and deadlines, conduct professional customer conversations, and work in a fast-paced environment.

Nice To Haves

1 year of outbound calling experience.
Experience in lending, consumer loans, or collections.
Bachelor’s degree.

Responsibilities

Make outbound calls to develop business, follow up on opportunities, and support account relationships.
Support branch growth by meeting or exceeding individual and branch performance goals.
Build relationships with current and potential customers through respectful, solution-focused communication.
Consult with customers to understand their needs and identify appropriate lending options.
Process loan applications and gather required credit, income, and financial information.
Present loan solutions and available products clearly, confidently, and compliantly.
Educate customers on loan terms, payment expectations, account requirements, and available services.
Help customers resolve account concerns, make payment arrangements, and stay on track.
Contribute positively to customer service, credit quality, and branch profitability.
Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
Learn Federal, State, and Local consumer laws to ensure compliant actions.
Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
Perform additional functions as needed based on market demand and branch staffing to provide consistent customer service.