Loan Sales Associate

Mariner Finance • McComb, MS

10d • Onsite

About The Position

Mariner Finance is hiring a Loan Sales Associate to provide customer service and support loan sales at an assigned branch. The role presents loan solutions and available sales products, processes loan applications, reviews customer credit and financial information, and works to meet individual and branch goals. It also involves helping customers resolve past-due balances, maintaining a cash drawer, and following applicable consumer lending laws. The employee must be physically present at the branch, except in an emergency as determined by the company in consultation with applicable regulatory agencies.

The stated schedule is Monday, Wednesday, and Thursday from 9:00 AM to 5:00 PM; Tuesday from 9:00 AM to 7:00 PM; and Friday from 9:00 AM to 5:30 PM. Saturday hours may be required seasonally and as business needs require. The company may change the schedule to address business needs, and work hours depend on the business hours of the time zone serviced. The position pays a base salary of $18.00–$21.00 per hour and is eligible for a monthly incentive based on individual and company performance.

Requirements

• At least one year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation.
• Excellent written and verbal communication skills, including the ability to communicate effectively with customers and company personnel.
• Working knowledge of Microsoft Office or similar programs and the ability to learn financial services programs.
• Ability to complete essential duties and functions in a timely and accurate manner.
• Demonstrated problem-solving and interpersonal skills in demanding situations.
• Must obtain applicable required licenses to sell insurance products offered to customers by the branch.

Nice To Haves

• Cash handling, selling, and/or collecting experience.
• Some college coursework.
• Bilingual fluency in Spanish and English.

Responsibilities

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and presenting available sales products.
• Process credit loan applications.
• Analyze credit and financial information for current and potential customers.
• Proactively contact customers with past-due balances to offer possible solutions and resolve delinquency.
• Meet or exceed individual and branch goals related to sales of company products and services.
• Learn and comply with applicable Federal, State, and Local consumer application laws.
• Maintain a cash drawer, process payments, and deliver daily deposits to specified financial institutions as required.
• Perform additional functions as needed based on market demand and branch staffing to provide consistent customer service.

Benefits

• Competitive monthly incentive based on individual and company performance.
• Generous benefits package for full-time employees; benefit details are provided on the company benefits website.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED