Loan Operations Consumer Quality Assurance Specialist - Ridgeland, MS

BankPlus•Ridgeland, MS

12d

About The Position

This position reviews consumer loan packages to ensure they meet regulatory and policy requirements and that all information needed for loan document processing is obtained. The specialist obtains required documents from third parties and works with Loan Assistants and Loan Officers to coordinate loan closings. The role also maintains knowledge of bank products, services, policies, procedures, and relevant regulatory requirements; completes compliance training; participates in the Bank’s High-Rewards Connections program; and makes referrals to Mortgage Center and Wealth Management.

Requirements

Bachelor’s degree or two years of experience working with real estate loans.
General computer and typing experience.
Experience with Microsoft Office Suite, including Excel, Word, and Outlook.
Ability to drive and travel occasionally for business purposes as needed.
Excellent verbal and written communication skills.
Ability to work outside regular business hours as deemed necessary.
Ability to handle multiple tasks in a timely manner.

Responsibilities

Review pre-closing loan packages for regulatory and policy requirements.
Request hazard and/or flood insurance and order a Preliminary Title Opinion from the attorney.
Ensure HMDA information is correct.
Assist the attorney in ensuring the Closing Disclosure is correct.
Communicate with Loan Officers and Loan Assistants to request missing information or documents needed for document processing.
Review applications accurately, consistently, and in a timely manner; request additional work from the supervisor as time allows.
Attend training seminars and continuing education programs to maintain knowledge of regulatory policy requirements.
Assist with special projects as needed.
Serve as backup for the Quality Assurance Specialist Lead.
Perform other duties as assigned.
Maintain knowledge of bank products, services, policies, procedures, and applicable regulatory issues, including the Bank Secrecy Act, Privacy Act, Fair Lending Act, and Regulation E.
Complete required compliance training and adhere to the Bank’s standard of conduct.
Participate in the Bank’s High-Rewards Connections program.
Make referrals to Mortgage Center and Wealth Management.