Loan Operations Associate

The Citizens Bank•Batesville, AR
•Onsite

About The Position

The Loan Operations Associate creates loan documents accurately, identifies documentation exceptions, and ensures loans are processed in accordance with company procedures and regulatory requirements. The role works closely with lending and operations teams to provide a seamless, customer-focused experience and uphold high standards of service, quality, and integrity. It is an onsite, full-time position at the company’s Headquarters branch in Batesville, Arkansas.

Requirements

  • Strong communication skills.
  • Attention to detail.
  • Self-starter attitude and strong time-management skills.
  • Computer savvy.
  • Previous banking experience is a plus.

Nice To Haves

  • Previous banking experience.

Responsibilities

  • Create loan documents accurately.
  • Identify exceptions in loan documentation.
  • Process loans in accordance with company procedures and regulatory requirements.
  • Collaborate with lending and operations teams to support efficient loan processing and customer service.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Life insurance
  • Health Savings Account
  • Flexible Spending Account
  • Paid Time Off
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