Loan Operations Specialist
About The Position
The Loan Operations Specialist performs duties related to processing commercial, real estate, interim construction, SBA, and consumer loans. The role books and funds loans in the Bank’s core operating system and reviews new loans, payments, daily transactions, and non-indicative system changes for accuracy and completeness. The specialist also assists lending officers with interest calculations, billings, and spreadsheets. The position is based in Los Angeles, California, with hybrid eligibility. It requires knowledge of loan types and disclosures, accurate processing of loan activity, attention to regulatory and Bank procedures, responsive customer service, and discretion in handling confidential customer information.
Requirements
- Knowledge of consumer and business loan types, including commercial, real estate, interim construction, and consumer loans.
- Knowledge of the disclosures necessary for different loan types.
- Ability to accurately process and review loans, transactions, payments, and file maintenance activity.
- Ability to complete required documentation and follow Bank guidelines.
- Ability to respond to customer and staff inquiries and follow through on issues.
- Ability to maintain confidentiality of customer loan and account information.
Responsibilities
- Maintain knowledge of consumer and business loan types, including commercial, real estate, interim construction, and consumer loans, and the disclosures required for each.
- Review booked loans, daily transactions, and file maintenance activity for accuracy and completeness.
- Review reports from the Bank’s OFAC system and FinCEN 314(a) and 314(b) lists and inquiries, and appropriately report positive hits detected by the Bank’s AML or OFAC software.
- Book and fund new and renewed commercial, real estate, consumer, and SBA loans accurately and efficiently in accordance with loan packages and Bank guidelines.
- Monitor loan rate changes and ticklers.
- Complete required forms and verify documentation for loan processing, payments, advances, paydowns, and payoffs.
- Process alterations to existing loans.
- Respond to inquiries or refer them to the appropriate department or person, and follow through with customers and staff involved.
- Assist with and manage assigned projects.
- Balance daily work and callbacks.
- Process and resolve customer transactions, problems, and inquiries.
- Complete administrative tasks correctly and on time and support the Bank’s goals and values.
- Maintain the confidentiality of customer loan and account information.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
