Associate Manager, Loan Operations

SS&C Technologies•Dallas, TX
•$70,000 - $135,000•Hybrid

About The Position

The Associate Manager, Loan Operations will manage asset servicing activities for Credit Funds, including security master maintenance, reviewing credit agreements, monitoring and booking investment activity, processing wire transfers, and conducting due diligence on operating partners for real estate investments. The role also handles cash and position reconciliations, investigates discrepancies through root cause analysis, and coordinates break resolution with relevant parties. The position works closely with custodian banks, trustees, prime brokers, asset management, accounting, valuation, and other groups supporting the Credit Funds business. It supports investor capital tracking, fund subscription-line servicing, and payment and allocation of investment-related expenses. The role also provides operational backup, assists with annual audit confirmations, and participates in business projects. The successful candidate will use approved AI tools, including Microsoft Copilot, to improve productivity, automate repetitive work, enhance decision-making, and identify workflow improvements. They will partner with business and technology teams to evaluate and implement solutions while following firm policies and data-governance standards. This is a hybrid position in Dallas, Texas.

Requirements

  • 2–4 years of experience at a financial services firm, such as a commercial or investment bank or asset manager.
  • Bachelor’s degree from an accredited university or college.
  • Strong working knowledge of Microsoft Office applications, particularly Excel.
  • Strong working knowledge of Wall Street Office (WSO).
  • Experience with real estate investments and cash/position reconciliations.
  • Strong working knowledge of Copilot.
  • Ability to work in a fast-paced, dynamic environment.

Nice To Haves

  • Experience with Commercial Real Estate Loans.
  • Experience with Clearpar.

Responsibilities

  • Manage asset servicing, including security master maintenance and review of credit agreements.
  • Monitor and book investment activity.
  • Process wire transfers.
  • Conduct due diligence on operating partners for real estate investments.
  • Perform cash and position reconciliations.
  • Analyze reconciliation discrepancies and coordinate resolution with relevant parties.
  • Interact daily with custodian banks, trustees, and prime brokers.
  • Work with asset management, accounting, valuation, and other groups supporting the Credit Funds business.
  • Track investor capital, service fund subscription lines, and pay and allocate investment-related expenses.
  • Use AI tools to improve productivity, automate repetitive tasks, and enhance decision-making.
  • Identify workflow improvements through AI-driven process changes and automation.
  • Partner with business and technology teams to evaluate and implement AI-driven solutions.
  • Promote responsible and secure use of AI in accordance with firm policies and data-governance standards.
  • Provide backup to other Credit Fund Operations staff for wire transfers, trade settlements, and other fund activities.
  • Assist with the yearly audit confirmation process.
  • Participate in business projects.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) plan with company match
  • Paid time off
  • Paid holidays
  • Parental leave
  • Professional development reimbursement opportunity
  • Potential discretionary annual bonus and/or equity awards, such as restricted stock units or stock options
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