Grandbridge Loan Administration Analyst / Associate

Truist Bank•Homewood, AL

About The Position

Perform loan administration duties for commercial real estate loans and enforce loan documents on behalf of the lender. Support document administration, new loan setup, tax and insurance administration, and customer service. The role includes onboarding and validating commercial real estate loans and transactions, reconciling servicing data against governing documents, supporting servicing transfers and portfolio conversions, maintaining documentation, and resolving or escalating exceptions. The level of independence is appropriate to the employee’s experience.

Requirements

Bachelor’s degree or equivalent education and related training.
Good written and verbal communication skills.
Ability to produce accurate work efficiently and consistently.
Good organizational and problem-solving skills.
Ability to multitask in a fast-paced environment with significant interaction with borrowers.
Ability to work both independently and as part of a team.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Ability to travel occasionally, including overnight.
Ability to work all scheduled hours, including overtime as directed by a manager or supervisor and required by business needs.

Nice To Haves

Mortgage banking experience.
Knowledge of commercial loan servicing.
Direct CMBS and/or master servicing experience.
Experience with SASB or other complex commercial real estate transactions.
Experience with loan components and complex collateral structures.
Experience with servicing transfers or loan portfolio conversions.
Knowledge of investor reporting or securitization-related servicing.
Post-closing or commercial loan-document review experience.
Experience performing loan-boarding quality control or working within a formal control environment.

Responsibilities

Perform new-loan boarding and servicing-system setup for commercial real estate loans.
Review executed loan and transaction documents, identify key servicing requirements, and translate them into accurate servicing setups.
Board and validate CMBS, SASB, master servicing, and other commercial real estate transactions according to experience level.
Understand and validate complex loan structures, including component-level information and collateral relationships.
Validate loan balances, payment terms, interest rates, payment dates, escrow and reserve requirements, collateral information, and other servicing data against governing documents.
Identify discrepancies between boarding data, transferred servicing data, or system information and executed loan documents.
Research and reconcile discrepancies involving payments, balances, interest calculations, escrow amounts, and other servicing data.
Support servicing transfers and portfolio conversions by validating transferred information against governing documents and servicing records.
Document validation work, exceptions, corrections, and conclusions clearly for analysts, managers, quality-control reviewers, and auditors.
Escalate exceptions or conflicting information when governing documents do not sufficiently support a servicing determination.
Perform loan-boarding quality-control activities and ensure identified exceptions are resolved before final validation.
Maintain loan documentation through established imaging, retention, and workflow processes.
Support release and satisfaction processing, UCC administration, and customer-service inquiries.
Take ownership of assigned loans through onboarding and validation, with independence appropriate to experience.
Identify opportunities to improve or automate onboarding, reconciliation, exception-management, and quality-control processes.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
Depending on position and division, the job may also be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.