Loan Admin

Farm Credit Services of America•Monroe, LA

About The Position

Performs intermediate-level loan administration work, including loan closings, that is varied and somewhat complex. Works under moderate supervision. The role supports loan officers by organizing applicant information, entering loan data, preparing closing documents, maintaining loan records, servicing loans, and responding to customer inquiries. It also prepares documents and correspondence for association reports and operates standard office equipment. The position requires handling confidential bank, association, and customer information professionally and complying with FCBT and Association technology and security standards. Regular attendance is required.

Requirements

High school diploma or equivalent.
Two to four years of experience in loan support operations, a title company, general accounting, or banking.
General knowledge of accounting and financial systems.
General knowledge of office equipment and systems used to store and retrieve business information.
General knowledge of records management and file classification practices.
General knowledge of title insurance, crop insurance, and credit life insurance documentation.
General knowledge of documentation requirements for title policies, deeds of trust, and collateral.
Specialized knowledge of written correspondence principles.
Oral and written communication skills.
Basic skill level in Microsoft Office applications.
Ability to sit for long periods, stand for limited periods, and walk moderate distances.
Frequent finger and hand manipulation, such as using a keyboard, office equipment, and small hand tools.
Ability to occasionally lift, carry, push, and/or pull with up to 50 pounds of force.
Regular attendance is required.
Compliance with FCBT and Association technology and security standards is required.

Responsibilities

Develop and organize loan applicant information for review and analysis by loan officers and enter pertinent loan data into the credit delivery system.
Assist with loan closings by preparing closing documents and related materials as directed.
Record new loans, establish relevant files, process loan payments, maintain loan records, and obtain credit information.
Assist in monitoring borrowers’ required insurance, UCC financing statement and deed of trust expiration dates, property tax payments, other loan requirements, and related reporting.
Collect loan payments and perform related loan-servicing tasks.
Answer customer inquiries, resolve routine issues, and foster good member and public relations.
Prepare documents and correspondence for association reports in accordance with approved association and Farm Credit Bank policies and procedures.
Operate standard office equipment, which may include computers, paper shredders, telephones, photocopiers, fax machines, and scanners.
May greet customers, answer phones, arrange appointments, and handle travel arrangements.
May assist loan officers or appraisers with gathering and maintaining collateral information for entry into credit delivery and appraisal/comparable sales systems.
Handle confidential information professionally and comply with privacy, technology, and security requirements.