Acts as a primary liaison with commercial customers during all phases of onboarding a new banking relationship and manages existing relationships on an ongoing, day-to-day, and transactional basis in partnership with the business unit and other bank departments. Serves as a subject matter expert on processes and requirements that support an exceptional customer experience. Partners with the Commercial Relationship Team to obtain and review information for underwriting, documenting, and closing complex C&I, construction, and term loans, as well as deposit accounts and other services. Sets up, processes, and monitors documents and files to ensure package completion, compliance with customer requests, and adherence to regulatory requirements. Independently prepares data input sheets and information needed to board customer relationships on the bank’s servicing systems. Maintains documentation for third-party reviews and prepares files for timely audits. Works with attorneys and other financial or legal resources to negotiate accurate documents that protect the bank’s interests. Sets up and monitors loan and financial ticklers, ensures closing conditions are met, and closes loans within required time frames. Works directly with customers to resolve problems involving bank products and services and facilitates account maintenance and advance requests. Performs general ledger certification, including research, balancing, and certification. Analyzes property and liability insurance, title policies and exceptions, and UCC searches for compliance with bank policies and procedures. Demonstrates compliance with applicable bank regulations, keeps current with regulatory changes, follows bank policies and procedures, and completes required training. Maintains working knowledge of applicable written policies and regulations, including the Bank Secrecy Act, Regulation CC, Regulation E, and bank security requirements. May coach, mentor, or train others and teach coursework as a subject matter expert. Demonstrates and fosters Columbia’s corporate culture, takes personal initiative, and supports the vision to become the “Business Bank of Choice.” May perform other duties as assigned. The position is fully onsite at 1015 7th St, Sacramento, CA 95814. Occasional travel is required. The pay range is $30.00 to $41.00; the selected candidate’s pay rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed