Part Time - Loader/Cart Associate - Flexible

Lowe's Companies, Inc. • Front Royal, VA

1d • $15 - $16 • Onsite

About The Position

The Loader/Cart Associate provides customer service throughout the store by assisting customers with locating, selecting, carrying, loading, and fulfilling merchandise orders. The role supports checkout and customer assistance, prepares orders, replenishes merchandise, collects carts, and helps maintain clean, organized, and safe work areas. Associates use store technology and power equipment as needed, follow safety procedures, and share product and Lowe’s program information with customers.

For Pro-focused Loader work, the associate supports Pro customer relationships from arrival through order completion, assists with staging and loading orders, remains available in the Pro loading area, and helps maintain Pro Standards. The associate may also support customer enrollment in MyLowe’s Pro Rewards and Pro Credit offerings.

For Garden Center Loader work, the associate assists customers and associates with loading and order completion, supports accurate staging and pickup readiness, and coordinates with the Garden Center Department Supervisor. All role-specific loading work requires proper loading practices and applicable power equipment and spotter training.

Requirements

• Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• Six months of experience using common retail technology, such as smartphones and tablets.
• Ability to obtain sales-related licensure or registration as may be required by law.

Nice To Haves

• High school diploma or GED.
• Six months of retail experience.
• Six months of experience as a Loader at a home improvement or hardware retailer.
• Six months of retail merchandising experience, including Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
• Six months of experience in any industry inspecting, carrying, loading, and unloading product or material into or out of vehicles.

Responsibilities

• Provide customer service in accordance with Lowe’s policies, procedures, and programs.
• Help customers locate, select, carry, and load merchandise, and respond to customer and associate questions.
• Support checkout, fulfillment, and customer assistance needs throughout the store.
• Pull, stage, and prepare customer and contractor orders accurately and efficiently.
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Down stock and replenish merchandise to maintain in-stock conditions.
• Support large-order fulfillment while maintaining product quality and accuracy.
• Collect carts and maintain clean, organized, and safe work areas inside the store and in the parking lot.
• Identify and report safety hazards, theft, and security concerns to management and/or Asset Protection.
• Operate store equipment as needed for the role and department, such as Zebra phones, telephones, paging systems, copiers, computers, CCTV surveillance systems, key cutters, panel saws, paint mixers, flooring cutters, and compactor balers.
• Communicate stock, special-order merchandise, product features, applications, warranties, and Lowe’s program information to customers; answer questions and provide project guidance when needed.
• Follow Lowe’s safety policies and procedures, including proper use of power equipment, spotters, and safety devices.
• Perform additional duties as assigned.
• For Pro Loader work, support Pro customer relationships from arrival through order completion and proactively assist with loading, staging, and order fulfillment.
• Remain visible and available in the Pro loading area, including under the Pro canopy, and respond promptly to loading requests, including large or complex orders.
• Build relationships with repeat Pro customers and support enrollment in MyLowe’s Pro Rewards and Pro Credit offerings.
• Maintain Pro Standards in the parking lot and under the Pro canopy.
• Complete required power equipment and spotter training for safe and efficient loading.
• Load customer vehicles using proper techniques for order size, weight, and fulfillment needs; ensure orders are accurate and product quality and safety standards are maintained.
• For Garden Center Loader work, assist customers and associates with loading products and completing orders, and remain available throughout the Garden Center loading area.
• Support large, high-quality Garden Center orders while maintaining product accuracy and safety.
• Partner with the Garden Center Department Supervisor to ensure orders are staged and ready for pickup.

Benefits

• Health, dental, and vision insurance.
• Life and disability insurance.
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
• Flexible spending and health savings accounts.
• 401(k) retirement account with company match.
• Employee Assistance Program, including concierge and work/life services and no-cost counseling.
• Education support programs, including tuition assistance and trade skills scholarships.
• Business Travel Accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Lowe’s Associate Discount and broad discount platform.
• Other discretionary benefits, based on eligibility, may include annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.
• Learning and development opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed