Part Time - Loader/Cart Associate - Flexible

Lowe's Home Centers • Avondale, PA

9d • Onsite

About The Position

The Loader/Cart Associate supports customers throughout the store by helping locate, select, carry, and load merchandise; assisting with checkout, fulfillment, and customer questions; and preparing orders accurately. The role uses store technology and power equipment safely, replenishes merchandise, collects carts, and helps maintain clean, organized, and safe areas inside the store and in the parking lot. Associates follow Lowe’s safety policies and report hazards, theft, and security concerns.

Depending on the specific assignment, the position may support Pro customers or the Garden Center. Pro-focused responsibilities include supporting customer relationships from arrival through order completion, responding to loading requests, helping with large or complex orders, maintaining the Pro loading area, and supporting customer enrollment in MyLowe’s Pro Rewards and Pro Credit offerings. Garden Center responsibilities include assisting customers and associates with loading and order completion, keeping the loading area supported, and partnering with the Garden Center Department Supervisor to ensure pickup orders are staged and ready. Both assignments require safe, accurate loading practices and completion of applicable power equipment and spotter training.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to obtain sales-related licensure or registration as may be required by law.

Nice To Haves

• High school diploma or GED.
• At least 6 months of retail experience.
• At least 6 months of experience as a Loader at a home improvement or hardware retailer.
• At least 6 months of retail merchandising experience, including Zone Recovery, stocking, down stocking, facing/fronting products, pricing, maintaining signage, and housekeeping.
• At least 6 months of experience in any industry inspecting, carrying, loading, and unloading products or materials in or out of vehicles.

Responsibilities

• Provide SMART customer service according to Lowe’s policies, procedures, and programs.
• Help customers locate, select, carry, and load merchandise and respond promptly to customer and associate questions.
• Support checkout, fulfillment, and customer assistance throughout the store.
• Pull, stage, and prepare customer and contractor orders accurately and efficiently.
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Down stock and replenish merchandise to maintain in-stock conditions.
• Support large-order fulfillment while maintaining product quality and accuracy.
• Collect carts and maintain clean, organized, and safe work areas inside the store and in the parking lot.
• Report safety hazards, theft, and security concerns to management and/or Asset Protection.
• Operate store equipment as needed for the assigned role and department.
• Communicate stock, special-order merchandise, product features, applications, warranties, and Lowe’s program information; answer questions and provide project guidance when needed.
• Follow Lowe’s safety policies and procedures, including the proper use of power equipment, spotters, and safety devices.
• Perform additional duties as assigned.
• For Pro assignments, support Pro customer relationships from arrival through order completion and proactively assist with loading, staging, and order fulfillment.
• For Pro assignments, remain visible and available in the Pro loading area, respond quickly to loading requests, and support efficient service for large or complex orders.
• For Pro assignments, build relationships with repeat Pro customers and support enrollment in MyLowe’s Pro Rewards and Pro Credit offerings.
• For Pro assignments, maintain Pro Standards in the parking lot and under the Pro canopy.
• For Garden Center assignments, assist customers and associates with loading products and completing orders, and remain available in the Garden Center loading area.
• Complete required power equipment and spotter training for safe and efficient loading.
• Load customer vehicles using techniques appropriate to order size, weight, and fulfillment needs while maintaining accuracy, product quality, and safety.
• For Garden Center assignments, partner with the Garden Center Department Supervisor to ensure customer orders are staged and ready for pickup.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed