Part Time - Loader/Cart Associate - Flexible

Lowe's Companies, Inc. • Williamsburg, VA

6d • $16 - $17

About The Position

The Loader/Cart Associate provides customer service throughout the store by helping customers locate, select, carry, and load merchandise; supporting checkout and fulfillment; preparing orders; replenishing merchandise; and maintaining clean, organized, and safe work areas. The role uses store technology and power equipment as needed, follows safety policies, and reports hazards, theft, and security concerns. Associates communicate product, stock, special-order, warranty, and program information and may provide project guidance.

For the Pro role, the associate supports Pro customer relationships from arrival through order completion, remains available in the Pro loading area, helps load and fulfill orders, and supports enrollment in MyLowe’s Pro Rewards and Pro Credit offerings. For the Garden Center role, the associate assists customers and associates with loading and completing orders, remains available in the loading area, and partners with the Garden Center Department Supervisor to stage orders for pickup. Both roles require completing power equipment and spotter training and loading vehicles accurately and safely.

The position is part-time and flexible. The listed pay range is $16.00–$16.65 per hour; starting pay may vary based on factors including position, location, education, training, and experience. Benefits and wellness programs are available to eligible associates, with eligibility and offerings varying by role and other factors.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to obtain sales-related licensure or registration as required by law.

Nice To Haves

• High school diploma or GED.
• At least 6 months of retail experience.
• At least 6 months of experience as a Loader at a home improvement or hardware retailer.
• At least 6 months of retail merchandising experience, including Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
• At least 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Responsibilities

• Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
• Help customers locate, select, carry, and load merchandise, and respond to customer and associate questions.
• Support checkout, fulfillment, and customer assistance needs throughout the store.
• Pull, stage, and prepare customer and contractor orders accurately and efficiently.
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Maintain in-stock conditions by down stocking and replenishing merchandise as needed.
• Support large-order fulfillment while maintaining product quality and accuracy.
• Collect carts and maintain clean, organized, and safe work areas inside the store and in the parking lot.
• Identify and report safety hazards, theft, and security concerns to management and/or Asset Protection.
• Operate store equipment as needed for the role and department, such as Zebra phones, telephones, paging systems, copiers, computers, CCTV systems, key cutters, panel saws, paint mixers, flooring cutters, and compactor balers.
• Communicate stock, special-order, product feature, application, warranty, and Lowe’s program information; answer questions and provide project guidance when needed.
• Follow Lowe’s safety policies and procedures, including proper use of power equipment, spotters, and safety devices.
• Perform additional duties as assigned.
• For the Pro role, support Pro customer relationships from arrival through order completion and proactively engage Pro customers while loading, staging, and fulfilling orders.
• For the Pro role, remain visible and available in the Pro loading area, including under the Pro canopy, and respond promptly to loading requests, including for large or complex orders.
• For the Pro role, build relationships with repeat Pro customers and support enrollment in MyLowe’s Pro Rewards and Pro Credit offerings.
• For the Pro role, maintain Pro Standards in the parking lot and under the Pro canopy.
• For the Pro and Garden Center roles, complete required power equipment and spotter training and load customer vehicles using techniques appropriate to order size, weight, and fulfillment needs.
• For the Garden Center role, assist customers and associates with loading products and completing orders, remain available in the Garden Center loading area, support large orders, and partner with the Garden Center Department Supervisor to stage pickup orders.

Benefits

• Health, dental, and vision insurance.
• Life and disability insurance.
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
• Flexible spending and health savings accounts.
• 401(k) retirement account with company match.
• Employee Assistance Program with concierge and work/life services and no-cost counseling.
• Education support programs, including tuition assistance and trade skills scholarships.
• Business Travel Accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Lowe’s Associate Discount and broad discount platform.
• Other discretionary benefits, based on eligibility, may include annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.
• Learning and development opportunities.
• Wellness programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed