Part Time - Loader/Cart Associate - Flexible

Lowe's Companies, Inc. • Utica, NY

1d • $16 - $16 • Onsite

About The Position

The Loader/Cart Associate provides customer service and supports merchandise movement, order fulfillment, checkout, and store upkeep. The role assists customers with locating, selecting, carrying, and loading merchandise; pulls, stages, and prepares customer and contractor orders; uses store technology and power equipment safely; replenishes merchandise; collects carts; and maintains clean, organized, and safe areas inside the store and in the parking lot. The associate communicates product, stock, special-order, warranty, and program information, provides project guidance when needed, and reports safety, theft, or security concerns.

For Pro-focused assignments, the associate supports Pro customer relationships from arrival through order completion, assists with loading and fulfillment, and remains available in the Pro loading area. The role supports repeat customer relationships and enrollment in MyLowe’s Pro Rewards and Pro Credit offerings, maintains Pro Standards, and follows safe loading practices.

For Garden Center assignments, the associate assists customers and associates with loading and orders, remains available in the loading area, supports accurate and safe completion of large orders, and partners with the Garden Center Department Supervisor to stage orders for pickup. Additional duties may be assigned.

Requirements

• Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• Six months of experience using common retail technology, such as smartphones and tablets.
• Ability to obtain sales-related licensure or registration as may be required by law.

Nice To Haves

• High school diploma or GED.
• Six months of retail experience.
• Six months of experience as a Loader at a home improvement or hardware retailer.
• Six months of retail merchandising experience, including Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
• Six months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Responsibilities

• Provide SMART customer service in accordance with Lowe’s customer service policies, procedures, and programs.
• Help customers locate, select, carry, and load merchandise and respond to customer and associate questions.
• Support checkout, fulfillment, and customer assistance throughout the store.
• Pull, stage, and prepare customer and contractor orders accurately and efficiently.
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Maintain in-stock conditions by down stocking and replenishing merchandise as needed.
• Support large-order fulfillment while maintaining product quality and accuracy.
• Collect carts and maintain clean, organized, and safe work areas in the store and parking lot.
• Identify and report safety hazards, theft, and security concerns to management and/or Asset Protection.
• Operate store equipment as needed, which may include a Zebra phone, telephone, paging system, copiers, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, or compacter baler.
• Communicate stock, special-order merchandise, product features, applications, warranties, and Lowe’s program information; answer questions and provide project guidance when needed.
• Follow Lowe’s safety policies and procedures, including proper use of power equipment, spotters, and safety devices.
• For Pro assignments, support Pro customer relationships from arrival through order completion and proactively assist with loading, staging, and fulfillment.
• For Pro assignments, remain visible and available in the Pro loading area, including under the Pro canopy; respond promptly to loading requests and support efficient service for large or complex orders.
• For Pro assignments, build relationships with repeat customers and support enrollment in MyLowe’s Pro Rewards and Pro Credit offerings; maintain Pro Standards in the parking lot and under the Pro canopy.
• Complete required power equipment and spotter training to support safe and efficient loading.
• Load customer vehicles using appropriate techniques for order size, weight, and fulfillment needs while ensuring accurate orders, product quality, and safety.
• For Garden Center assignments, assist customers and associates with loading products and completing orders, and remain available throughout the loading area.
• For Garden Center assignments, support completion of large, high-quality orders while maintaining product accuracy and safety.
• For Garden Center assignments, partner with the Garden Center Department Supervisor to ensure customer orders are staged and ready for pickup.
• Perform additional duties as assigned.

Benefits

• Health, dental, and vision insurance.
• Life and disability insurance.
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
• Flexible spending and health savings accounts.
• 401(k) retirement account with company match.
• Employee Assistance Program with concierge and work/life services and no-cost counseling.
• Education support programs, including tuition assistance and trade skills scholarships.
• Business Travel Accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Lowe’s Associate Discount and broad discount platform.
• Other discretionary benefits, based on eligibility, may include annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.
• Wellness programs and learning and development opportunities for eligible associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed