Part Time - Loader/Cart Associate - Flexible

Lowe's Home Centers•Saratoga Springs, NY

About The Position

The Loader/Cart Associate supports customer service, order fulfillment, merchandise movement, and store cleanliness. The role assists customers with locating, selecting, carrying, and loading merchandise; supports checkout and fulfillment needs; and pulls, stages, and prepares customer and contractor orders accurately. Associates use store technology and power equipment safely, replenish merchandise, collect carts, maintain safe and organized work areas, and report safety or security concerns. They share product and program information and follow Lowe’s safety policies and procedures. Depending on the specific role, additional duties may support Pro customers or the Garden Center. Pro-focused duties include assisting Pro customers from arrival through order completion, supporting loading and fulfillment under the Pro canopy, maintaining Pro Standards, and helping customers learn about MyLowe’s Pro Rewards and Pro Credit offerings. Garden Center duties include assisting with loading and orders, keeping the loading area supported, and coordinating with the Garden Center Department Supervisor so orders are staged and ready for pickup. Required power equipment and spotter training supports safe loading practices.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to obtain sales-related licensure or registration as required by law.

Nice To Haves

High school diploma or GED.
At least 6 months of retail experience.
At least 6 months of experience as a Loader at a home improvement or hardware retailer.
At least 6 months of retail merchandising experience, including Zone Recovery, stocking, down stocking, facing or fronting product, pricing, maintaining signage, and housekeeping.
At least 6 months of experience in any industry inspecting, carrying, loading, and unloading products or materials in or out of vehicles.

Responsibilities

Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
Help customers locate, select, carry, and load merchandise and respond to customer and associate questions.
Support checkout, fulfillment, and customer assistance needs throughout the store.
Pull, stage, and prepare customer and contractor orders accurately and efficiently.
Use power equipment and store technology safely to move, stage, and load merchandise.
Down stock and replenish merchandise to maintain in-stock conditions.
Support large-order fulfillment while maintaining product quality and accuracy.
Collect carts and maintain clean, organized, and safe work areas inside the store and in the parking lot.
Identify and report safety hazards, theft, and security concerns to management or Asset Protection.
Operate store equipment as needed for the assigned role and department.
Communicate stock, special-order, product, warranty, and Lowe’s program information to customers; answer questions and provide project guidance when needed.
Follow Lowe’s safety policies and procedures, including proper use of power equipment, spotters, and safety devices.
For Pro roles, support Pro customer relationships and loading, staging, and fulfillment; remain available in the Pro loading area; respond to loading requests; maintain Pro Standards; and support enrollment in MyLowe’s Pro Rewards and Pro Credit offerings.
For Garden Center roles, assist customers and associates with loading and orders, support the Garden Center loading area, and partner with the Garden Center Department Supervisor to stage orders for pickup.
Load customer vehicles using appropriate techniques for order size, weight, and fulfillment needs while maintaining order accuracy, product quality, and safety.
Perform additional duties as assigned.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe’s Associate Discount and broad discount platform.
Other discretionary benefits, subject to eligibility, including annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.
Learning and development opportunities.
Wellness programs.