Part Time - Loader/Cart Associate - Opening

Lowe's Companies, Inc. • Gulf Breeze, FL

6d • Onsite

About The Position

The Loader/Cart Associate provides customer service and supports merchandise movement, order fulfillment, checkout, and store upkeep. The role assists customers with finding, selecting, carrying, and loading merchandise; pulls and stages orders; replenishes merchandise; collects carts; and helps maintain safe, clean, and organized work areas. Associates use store technology and power equipment as needed, follow safety procedures, and report hazards, theft, or security concerns.

Loader duties may include supporting Pro customers from arrival through order completion, assisting with loading and fulfillment in the Pro area, and maintaining standards in the parking lot and under the Pro canopy. In the Garden Center, the associate helps customers and coworkers load products, supports accurate and safe completion of large orders, and partners with the Garden Center Department Supervisor to stage pickup orders.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to obtain sales-related licensure or registration as may be required by law.

Nice To Haves

• High school diploma or GED.
• At least 6 months of retail experience.
• At least 6 months of experience as a Loader at a home improvement or hardware retailer.
• At least 6 months of retail merchandising experience, including Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
• At least 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Responsibilities

• Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
• Help customers locate, select, carry, and load merchandise, and respond to customer and associate questions.
• Support checkout, fulfillment, and customer assistance throughout the store.
• Pull, stage, and prepare customer and contractor orders accurately and efficiently.
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Maintain in-stock conditions by down stocking and replenishing merchandise as needed.
• Support large-order fulfillment while maintaining product quality and accuracy.
• Collect carts and keep work areas inside the store and in the parking lot clean, organized, and safe.
• Identify and report safety hazards, theft, and security concerns to management and/or Asset Protection.
• Operate store equipment as needed for the role and department.
• Communicate stock, special-order merchandise, product features, applications, warranty, and Lowe’s program information to customers; answer questions and provide project guidance when needed.
• Follow Lowe’s safety policies and procedures, including proper use of power equipment, spotters, and safety devices.
• Perform additional duties as assigned.
• For Pro Loader duties, support Pro customer relationships from arrival through order completion and proactively assist with loading, staging, and fulfillment.
• Remain visible and available to customers in the Pro loading area, including under the Pro canopy, and respond quickly to loading requests, including large or complex orders.
• Build relationships with repeat Pro customers and support enrollment in MyLowe’s Pro Rewards and Pro Credit offerings.
• Maintain Pro Standards in the parking lot and under the Pro canopy.
• Complete required power equipment and spotter training and load customer vehicles using appropriate techniques for order size, weight, and fulfillment needs.
• Ensure orders are loaded accurately while maintaining product quality and safety standards.
• For Garden Center Loader duties, assist customers and associates with loading products and completing orders, and remain available throughout the Garden Center loading area.
• Support high-quality, accurate, and safe completion of large Garden Center orders.
• Partner with the Garden Center Department Supervisor to ensure customer orders are staged and ready for pickup.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed