Part Time - Loader/Cart Associate - Opening

Lowe's Companies, Inc.•Panama City, FL

10d

About The Position

The Loader/Cart Associate provides customer service and helps customers locate, select, carry, and load merchandise. The role supports checkout, fulfillment, and customer assistance throughout the store; prepares orders; replenishes merchandise; collects carts; and maintains clean, organized, and safe work areas indoors and in the parking lot. Associates use store technology and power equipment safely, communicate product and program information, report safety or security concerns, and follow Lowe’s safety policies. Depending on assignment, the role may include additional responsibilities in the Pro loading area or Garden Center. Pro-focused duties include supporting Pro customer relationships, loading and staging orders, assisting with large or complex orders, and supporting enrollment in MyLowe’s Pro Rewards and Pro Credit offerings. Garden Center duties include helping customers and associates load products, supporting accurate order completion, and coordinating order staging with the Garden Center Department Supervisor. Required power-equipment and spotter training supports safe loading practices.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to obtain sales-related licensure or registration as required by law.

Nice To Haves

High school diploma or GED.
At least 6 months of retail experience.
At least 6 months of experience as a Loader at a home improvement or hardware retailer.
At least 6 months of retail merchandising experience, including zone recovery, stocking, down stocking, facing/fronting products, pricing, maintaining signage, and housekeeping.
At least 6 months of experience in any industry inspecting, carrying, loading, and unloading products or materials in or out of vehicles.

Responsibilities

Provide customer service according to Lowe’s customer service policies, procedures, and programs.
Help customers locate, select, carry, and load merchandise, and respond to customer and associate questions.
Support checkout, fulfillment, and customer assistance throughout the store.
Pull, stage, and prepare customer and contractor orders accurately and efficiently.
Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
Down stock and replenish merchandise to maintain in-stock conditions.
Support large-order fulfillment while maintaining product quality and accuracy.
Collect carts and maintain clean, organized, and safe work areas inside the store and in the parking lot.
Identify and report safety hazards, theft, and security concerns to management and/or Asset Protection.
Operate store equipment as needed for the assigned role and department.
Communicate stock, special-order merchandise, product features, applications, warranties, and Lowe’s program information to customers; provide project guidance when needed.
Follow Lowe’s safety policies and procedures, including proper use of power equipment, spotters, and safety devices.
Perform additional duties as assigned.
For Pro assignments, support Pro customer relationships from arrival through order completion and proactively assist with loading, staging, and order fulfillment.
For Pro assignments, remain visible and available in the Pro loading area, including under the Pro canopy, respond quickly to loading requests, and support efficient service for large or complex orders.
For Pro assignments, build relationships with repeat customers and support enrollment in MyLowe’s Pro Rewards and Pro Credit offerings; maintain Pro Standards in the parking lot and under the Pro canopy.
Complete required power equipment and spotter training and load vehicles using proper techniques based on order size, weight, and fulfillment needs.
For Garden Center assignments, assist with loading products and completing orders, remain available in the loading area, and support large, accurate, high-quality orders.
For Garden Center assignments, partner with the Garden Center Department Supervisor to ensure customer orders are staged and ready for pickup.