Part Time - Loader/Cart Associate - Opening

Lowe's Home Centers•Bozeman, MT

6d•Onsite

About The Position

The Loader/Cart Associate provides customer service and supports merchandise movement, order fulfillment, checkout, and store upkeep. The role assists customers with locating, selecting, carrying, and loading merchandise; prepares orders; uses store equipment and technology; replenishes merchandise; collects carts; and helps maintain clean, organized, and safe areas. It also involves communicating product and program information, following safety procedures, and reporting hazards, theft, or security concerns. Depending on the assignment, the role may provide additional loading support in the Pro area or Garden Center. Pro-area duties include assisting Pro customers from arrival through order completion, supporting large or complex orders, maintaining visibility under the Pro canopy, and helping customers learn about MyLowe’s Pro Rewards and Pro Credit offerings. Garden Center duties include assisting with loading and order completion, keeping orders staged for pickup in partnership with the Garden Center Department Supervisor, and supporting accurate, safe fulfillment. Required power-equipment and spotter training supports safe loading practices.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to obtain sales-related licensure or registration as may be required by law.

Nice To Haves

High school diploma or GED.
At least 6 months of retail experience.
At least 6 months of experience as a Loader at a home improvement or hardware retailer.
At least 6 months of retail merchandising experience, including Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
At least 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Responsibilities

Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
Assist customers with locating, selecting, carrying, and loading merchandise and respond to customer and associate questions.
Support checkout, fulfillment, and customer assistance throughout the store.
Pull, stage, and prepare customer and contractor orders accurately and efficiently.
Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
Maintain in-stock conditions by down stocking and replenishing merchandise as needed.
Support large-order fulfillment while maintaining product quality and accuracy.
Collect carts and help keep work areas inside the store and in the parking lot clean, organized, and safe.
Identify and report safety hazards, theft, and security concerns to management and/or Asset Protection.
Operate store equipment as needed for the assigned role and department.
Communicate stock, special-order, product feature, application, warranty, and Lowe’s program information; answer questions and provide project guidance when needed.
Follow Lowe’s safety policies and procedures, including proper use of power equipment, spotters, and safety devices.
Perform additional duties as assigned.
For Pro-area assignments, support Pro customer relationships from arrival through order completion and proactively assist with loading, staging, and fulfillment.
Remain visible and available in the Pro loading area, respond quickly to loading requests, and help serve large or complex orders efficiently.
Build relationships with repeat Pro customers and support enrollment in MyLowe’s Pro Rewards and Pro Credit offerings.
Maintain Pro Standards in the parking lot and under the Pro canopy.
Complete required power-equipment and spotter training and load customer vehicles using appropriate techniques for order size, weight, and fulfillment needs.
For Garden Center assignments, assist customers and associates with loading products and completing orders, remain available in the loading area, and support large, accurate, safe orders.
Partner with the Garden Center Department Supervisor to ensure customer orders are staged and ready for pickup.