Full Time - Loader/Cart Associate - Opening

Lowe's Companies, Inc. • Findlay, OH

7d • Onsite

About The Position

The Loader/Cart Associate provides customer service throughout the store by helping customers locate, select, carry, and load merchandise; supporting checkout and order fulfillment; and preparing orders accurately. The role uses store technology and power equipment safely, replenishes merchandise, collects carts, and helps keep the store and parking lot clean, organized, and safe. The associate communicates product and program information, provides project guidance when needed, reports safety or security concerns, and follows Lowe’s safety procedures.

Depending on the role and department, additional duties may include supporting Pro customers from arrival through order completion, helping with large or complex orders, maintaining the Pro loading area, and supporting MyLowe’s Pro Rewards and Pro Credit enrollment. In the Garden Center, the associate helps customers and associates load products, keeps the loading area supported, and partners with the Garden Center Department Supervisor to stage orders for pickup. Loader duties include completing required power-equipment and spotter training and loading vehicles using appropriate techniques while maintaining order accuracy, product quality, and safety. Additional duties may be assigned.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to obtain sales-related licensure or registration as required by law.

Nice To Haves

• High school diploma or GED.
• At least 6 months of retail experience.
• At least 6 months of experience as a Loader at a home improvement or hardware retailer.
• At least 6 months of retail merchandising experience, including Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
• At least 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Responsibilities

• Provide SMART customer service in accordance with Lowe’s policies, procedures, and programs.
• Help customers locate, select, carry, and load merchandise and respond to customer and associate questions.
• Support checkout, fulfillment, and customer assistance throughout the store.
• Pull, stage, and prepare customer and contractor orders accurately and efficiently.
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Maintain in-stock conditions by down stocking and replenishing merchandise as needed.
• Support large-order fulfillment while maintaining product quality and accuracy.
• Collect carts and help keep store and parking lot work areas clean, organized, and safe.
• Identify and report safety hazards, theft, and security concerns to management and/or Asset Protection.
• Operate store equipment as needed for the assigned role and department.
• Communicate stock, special-order merchandise, product features, applications, warranties, and Lowe’s program information; answer questions and provide project guidance when needed.
• Follow Lowe’s safety policies and procedures, including proper use of power equipment, spotters, and safety devices.
• For Pro-specific duties, support Pro customer relationships from arrival through order completion and proactively assist with loading, staging, and order fulfillment.
• Remain visible and available in the Pro loading area, including under the Pro canopy, respond promptly to loading requests, and help efficiently fulfill large or complex orders.
• Build relationships with repeat Pro customers and support enrollment in MyLowe’s Pro Rewards and Pro Credit offerings.
• Maintain Pro Standards in the parking lot and under the Pro canopy.
• Complete required power-equipment and spotter training and load vehicles using appropriate techniques for order size, weight, and fulfillment needs.
• For Garden Center duties, assist customers and associates with loading products and completing orders, remain available in the loading area, and support accurate, safe completion of large orders.
• Partner with the Garden Center Department Supervisor to ensure customer orders are staged and ready for pickup.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed