Part Time - Loader/Cart Associate - Flexible

Lowe's Companies, Inc.•Clovis, CA

1d•$17 - $18•Onsite

About The Position

The Loader/Cart Associate provides customer service and supports checkout, fulfillment, and other customer assistance needs throughout the store. The role helps customers locate, select, carry, and load merchandise; pulls, stages, and prepares customer and contractor orders; replenishes merchandise; collects carts; and keeps indoor and outdoor work areas clean, organized, and safe. The associate uses store technology and power equipment as needed, follows safety procedures, and communicates product and program information to customers. Depending on the specific role, additional duties may include supporting Pro customers from arrival through order completion, helping maintain service standards in the Pro loading area, building relationships with repeat Pro customers, and supporting enrollment in Pro Rewards and Pro Credit. In the Garden Center, the associate helps customers and associates load products, keeps orders staged for pickup in partnership with the Department Supervisor, and supports accurate, safe fulfillment of large orders. This is a part-time position. The stated pay range is $16.90–$17.85 per hour; starting pay may vary based on factors including position, location, education, training, and experience. Benefits and eligibility vary by role and other factors.

Requirements

Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
Six months of experience using common retail technology, such as smartphones and tablets.
Ability to obtain sales-related licensure or registration as required by law.

Nice To Haves

High school diploma or GED.
Six months of retail experience.
Six months of experience as a Loader at a home improvement or hardware retailer.
Six months of retail merchandising experience, including Zone Recovery, stocking, down stocking, facing/fronting products, pricing, maintaining signage, and housekeeping.
Six months of experience in any industry inspecting, carrying, loading, and unloading products or materials in or out of vehicles.

Responsibilities

Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
Help customers locate, select, carry, and load merchandise, and respond to customer and associate questions.
Support checkout, fulfillment, and customer assistance needs throughout the store.
Pull, stage, and prepare customer and contractor orders accurately and efficiently.
Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
Down stock and replenish merchandise to maintain in-stock conditions.
Support large order fulfillment while maintaining product quality and accuracy.
Collect carts and maintain clean, organized, and safe work areas inside the store and in the parking lot.
Identify and report safety hazards, theft, and security concerns to management and/or Asset Protection.
Operate store equipment as needed for the specific role and department.
Communicate stock, special-order merchandise, product features, applications, warranties, and Lowe’s program information; answer questions and provide project guidance when needed.
Follow Lowe’s safety policies and procedures, including the proper use of power equipment, spotters, and safety devices.
Perform additional duties as assigned.
For Pro-focused Loader roles, support Pro customer relationships from arrival through order completion; proactively assist with loading, staging, and fulfillment; and remain available in the Pro loading area, including under the Pro canopy.
For Pro-focused Loader roles, respond promptly to loading requests, support efficient service for large or complex orders, build relationships with repeat Pro customers, and support enrollment in MyLowe’s Pro Rewards and Pro Credit offerings.
For Pro-focused Loader roles, maintain Pro Standards in the parking lot and under the Pro canopy, complete required power equipment and spotter training, and load vehicles accurately using appropriate techniques while maintaining product quality and safety.
For Garden Center Loader roles, assist customers and associates with loading products and completing orders, remain available throughout the Garden Center loading area, complete required power equipment and spotter training, and load vehicles safely and accurately.
For Garden Center Loader roles, support large, high-quality orders and partner with the Garden Center Department Supervisor to ensure orders are staged and ready for pickup.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe’s Associate Discount and broad discount platform.
Other discretionary benefits, based on eligibility, may include annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.
Learning and development opportunities.
Wellness programs.