Part Time - Loader/Cart Associate - Flexible

Lowe's Home Centers•Garden City, NY

12d•Onsite

About The Position

The Loader/Cart Associate provides customer service and supports merchandise movement, order fulfillment, checkout, and customer assistance throughout the store. The role assists customers with locating, selecting, carrying, and loading merchandise; pulls, stages, and prepares customer and contractor orders; and uses power equipment and store technology to move, stage, and load products safely. The associate also replenishes merchandise, collects carts, maintains clean and safe work areas, and reports safety hazards, theft, and security concerns. Depending on the role and department, the associate may operate store equipment and provide customers with product, stock, special order, warranty, and program information or project guidance. Loader-specific duties may include supporting Pro customers from arrival through order completion, responding to loading requests, maintaining visibility in the Pro loading area, and supporting Pro customer relationships and program enrollment. In the Garden Center, the associate helps customers and associates load products, stages orders for pickup with the Department Supervisor, and supports accurate completion of large orders. Loaders complete required power equipment and spotter training and use appropriate loading techniques to protect customers, products, and merchandise quality. Additional duties may be assigned. The position is part-time and flexible. Pay is $17.00–$18.40 per hour; starting pay may vary based on factors such as position, location, education, training, and experience. Benefits and eligibility vary by role and other factors.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to obtain sales-related licensure or registration as may be required by law.

Nice To Haves

High school diploma or GED.
At least 6 months of retail experience.
At least 6 months of experience as a Loader at a home improvement or hardware retailer.
At least 6 months of retail merchandising experience, including Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
At least 6 months of experience inspecting, carrying, loading, and unloading products or materials in or out of vehicles.

Responsibilities

Provide SMART customer service according to Lowe’s policies, procedures, and programs.
Help customers locate, select, carry, and load merchandise and respond to customer and associate questions.
Support checkout, fulfillment, and customer assistance needs throughout the store.
Pull, stage, and prepare customer and contractor orders accurately and efficiently.
Use power equipment and store technology safely to move, stage, and load merchandise.
Down stock and replenish merchandise to maintain in-stock conditions.
Support large order fulfillment while maintaining product quality and accuracy.
Collect carts and maintain clean, organized, and safe work areas inside the store and in the parking lot.
Identify and report safety hazards, theft, and security concerns to management and/or Asset Protection.
Operate store equipment as needed for the role and department.
Communicate stock, special order, product feature, application, warranty, and Lowe’s program information; provide project guidance when needed.
Follow Lowe’s safety policies and procedures, including proper use of power equipment, spotters, and safety devices.
For Pro loading assignments, support Pro customer relationships, engage customers, respond to loading requests, and remain available in the Pro loading area, including under the Pro canopy.
Support enrollment in MyLowe’s Pro Rewards and Pro Credit offerings and maintain Pro Standards in the parking lot and under the Pro canopy.
Complete required power equipment and spotter training and load customer vehicles using appropriate techniques.
For Garden Center assignments, assist with loading and order completion, remain available in the loading area, and partner with the Garden Center Department Supervisor to ensure orders are staged and ready for pickup.
Perform additional duties as assigned.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, which may include vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe’s Associate Discount and broad discount platform.
Other discretionary benefits, based on eligibility, may include annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.
Learning and development opportunities.