Part Time - Loader/Cart Associate - Flexible

Lowe's Companies, Inc.•Owatonna, MN

8d•$15 - $16•Onsite

About The Position

The Loader/Cart Associate provides customer service throughout the store by helping customers locate, select, carry, and load merchandise; supporting checkout, fulfillment, and customer assistance; and preparing customer and contractor orders. The role uses power equipment and store technology to move and stage merchandise, maintains in-stock conditions, supports large orders, collects carts, and helps keep indoor and outdoor work areas clean, organized, and safe. The associate follows Lowe’s safety procedures, identifies and reports hazards or security concerns, and communicates product and program information to customers. For Pro assignments, the associate supports Pro customer relationships from arrival through order completion, assists with loading and fulfillment, stays available in the Pro loading area, and helps customers with MyLowe’s Pro Rewards and Pro Credit offerings. For Garden Center assignments, the associate supports customer loading and order completion, helps stage orders for pickup in partnership with the Garden Center Department Supervisor, and maintains product accuracy and safety. Loader responsibilities include completing required power equipment and spotter training and loading vehicles appropriately for each order.

Requirements

Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
Six months of experience using common retail technology, such as smartphones and tablets.
Ability to obtain sales-related licensure or registration as may be required by law.

Nice To Haves

High school diploma or GED.
Six months of retail experience.
Six months of experience as a Loader at a home improvement or hardware retailer.
Six months of retail merchandising experience, including Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
Six months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Responsibilities

Provide customer service in accordance with Lowe’s policies, procedures, and programs.
Help customers locate, select, carry, and load merchandise, and respond to customer and associate questions.
Support checkout, fulfillment, and customer assistance needs throughout the store.
Pull, stage, and prepare customer and contractor orders accurately and efficiently.
Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
Maintain in-stock conditions by down stocking and replenishing merchandise.
Support large-order fulfillment while maintaining product quality and accuracy.
Collect carts and maintain clean, organized, and safe work areas inside the store and in the parking lot.
Identify and report safety hazards, theft, and security concerns to management and/or Asset Protection.
Operate store equipment as needed for the role and department.
Communicate stock, special-order merchandise, product features, applications, warranties, and Lowe’s program information; answer questions and provide project guidance when needed.
Follow Lowe’s safety policies and procedures, including proper use of power equipment, spotters, and safety devices.
Perform additional duties as assigned.
For Pro assignments, serve as a visible extension of the Pro Desk and support Pro customer relationships from arrival through order completion.
For Pro assignments, proactively assist Pro customers with loading, staging, and order fulfillment and remain available in the Pro loading area, including under the Pro canopy.
For Pro assignments, respond promptly to loading requests, support efficient service for large or complex orders, and build relationships with repeat customers.
For Pro assignments, support customer enrollment in MyLowe’s Pro Rewards and Pro Credit offerings and maintain Pro Standards in the parking lot and under the Pro canopy.
Complete required power equipment and spotter training for safe and efficient loading.
Load customer vehicles using proper techniques based on order size, weight, and fulfillment needs, ensuring order accuracy, product quality, and safety.
For Garden Center assignments, assist customers and associates with loading products and completing orders; remain available throughout the Garden Center loading area.
For Garden Center assignments, support large, high-quality orders while maintaining product accuracy and safety.
For Garden Center assignments, partner with the Garden Center Department Supervisor to ensure customer orders are staged and ready for pickup.

Benefits

Health, dental, and vision insurance for eligible associates.
Life and disability insurance.
Paid time off, which may include vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program, including concierge and work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe’s Associate Discount and broad discount platform.
Other discretionary benefits, subject to eligibility, may include annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.
Learning and development opportunities.