Part Time - Loader/Cart Associate - Flexible

Lowe's Home Centers•Las Vegas, NV

2d•Onsite

About The Position

The Loader/Cart Associate provides customer service and supports merchandise handling, order fulfillment, checkout, and customer assistance throughout the store. The role helps customers locate, select, carry, and load merchandise; pulls, stages, and prepares customer and contractor orders; replenishes merchandise; collects carts; and keeps work areas and the parking lot clean, organized, and safe. Associates use store technology and power equipment safely, follow Lowe’s safety procedures, and report safety hazards, theft, and security concerns. Depending on the specific role and department, the associate may provide additional loading support in the Pro area or Garden Center. Pro-area responsibilities include supporting Pro customer relationships, promptly responding to loading requests, maintaining visibility under the Pro canopy, and helping customers with large or complex orders. Garden Center responsibilities include supporting customers and associates in the loading area and coordinating with the Garden Center Department Supervisor to ensure orders are staged for pickup. Both areas require safe loading practices, accurate order handling, and required power equipment and spotter training.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to obtain sales-related licensure or registration as may be required by law.

Nice To Haves

High school diploma or GED.
At least 6 months of retail experience.
At least 6 months of experience as a Loader at a home improvement or hardware retailer.
At least 6 months of retail merchandising experience, including Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
At least 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Responsibilities

Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
Help customers locate, select, carry, and load merchandise, and respond to customer and associate questions.
Support checkout, fulfillment, and customer assistance needs throughout the store.
Pull, stage, and prepare customer and contractor orders accurately and efficiently.
Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
Down stock and replenish merchandise as needed to maintain in-stock conditions.
Support large-order fulfillment while maintaining product quality and accuracy.
Collect carts and help maintain clean, organized, and safe work areas inside the store and in the parking lot.
Identify and report safety hazards, theft, and security concerns to management and/or Asset Protection.
Operate store equipment as needed for the role and department.
Communicate product, stock, special-order, warranty, application, and Lowe’s program information to customers; provide project guidance when needed.
Follow Lowe’s safety policies and procedures, including proper use of power equipment, spotters, and safety devices.
Complete other duties as assigned.
For Pro-area assignments, support Pro customer relationships from arrival through order completion, engage Pro customers, respond quickly to loading requests, and remain available in the Pro loading area and under the Pro canopy.
For Pro-area assignments, build relationships with repeat Pro customers and support enrollment in MyLowe’s Pro Rewards and Pro Credit offerings.
For Pro-area assignments, maintain Pro Standards in the parking lot and under the Pro canopy, complete required power equipment and spotter training, and load vehicles accurately using appropriate techniques.
For Garden Center assignments, assist customers and associates with loading products and completing orders, and remain available throughout the Garden Center loading area.
For Garden Center assignments, complete required power equipment and spotter training, load vehicles appropriately, support large orders, and partner with the Garden Center Department Supervisor to ensure orders are staged and ready for pickup.