Part Time - Loader/Cart Associate - Opening

Lowe's Companies, Inc.•Bozeman, MT

9d•Onsite

About The Position

The Loader/Cart Associate provides customer service throughout the store by helping customers locate, select, carry, load, and fulfill merchandise orders. The role supports checkout and customer assistance, prepares orders accurately, replenishes merchandise, collects carts, and maintains clean, organized, and safe work areas. Associates use store technology and power equipment as needed, follow safety procedures, and report hazards and security concerns. Depending on the specific role and department, the position may include additional responsibilities in the Pro loading area or Garden Center. Pro-focused duties include supporting Pro customer relationships, responding to loading requests, maintaining Pro Standards, and assisting with MyLowe’s Pro Rewards and Pro Credit enrollment. Garden Center duties include loading customer orders and coordinating with the Garden Center Department Supervisor to ensure orders are staged and ready for pickup.

Requirements

Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
Six months of experience using common retail technology, such as smartphones and tablets.
Ability to obtain sales-related licensure or registration as may be required by law.

Nice To Haves

High school diploma or GED.
Six months of retail experience.
Six months of experience as a Loader at a home improvement or hardware retailer.
Six months of retail merchandising experience, including Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
Six months of experience in any industry inspecting, carrying, loading, and unloading products or materials in or out of vehicles.

Responsibilities

Provide customer service in accordance with Lowe’s policies, procedures, and programs.
Help customers locate, select, carry, and load merchandise, and respond to customer and associate questions.
Support checkout, fulfillment, and customer assistance needs throughout the store.
Pull, stage, and prepare customer and contractor orders accurately and efficiently.
Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
Maintain in-stock conditions by down stocking and replenishing merchandise as needed.
Support large order fulfillment while maintaining product quality and accuracy.
Collect carts and maintain clean, organized, and safe work areas inside the store and in the parking lot.
Identify and report safety hazards, theft, and security concerns to management and/or Asset Protection.
Operate store equipment as needed for the assigned role and department.
Communicate stock, special-order merchandise, product features, applications, warranties, and Lowe’s program information; answer questions and provide project guidance when needed.
Follow Lowe’s safety policies and procedures, including proper use of power equipment, spotters, and safety devices.
Perform additional duties as assigned.
For the Pro Loader role, support Pro customer relationships from arrival through order completion and proactively assist with loading, staging, and fulfillment.
For the Pro Loader role, remain visible and available in the Pro loading area, respond promptly to loading requests, and help efficiently serve large or complex orders.
For the Pro Loader role, build relationships with repeat Pro customers and support enrollment in MyLowe’s Pro Rewards and Pro Credit offerings.
For the Pro Loader role, maintain Pro Standards in the parking lot and under the Pro canopy, and complete required power equipment and spotter training.
Load customer vehicles using appropriate techniques for order size, weight, and fulfillment needs while maintaining order accuracy, product quality, and safety.
For the Garden Center role, assist customers and associates with loading products and completing orders, and remain available throughout the Garden Center loading area.
For the Garden Center role, complete required power equipment and spotter training and support accurate, safe completion of large, high-quality orders.
For the Garden Center role, partner with the Garden Center Department Supervisor to ensure customer orders are staged and ready for pickup.