Part Time - Loader/Cart Associate - Opening
About The Position
The Loader/Cart Associate provides customer service throughout the store by helping customers locate, select, carry, and load merchandise, and by supporting checkout, fulfillment, and general customer assistance. The role pulls, stages, and prepares customer and contractor orders; supports large-order fulfillment; maintains in-stock conditions through down stocking and replenishment; and keeps indoor and parking lot work areas clean, organized, and safe. Associates use store technology and power equipment as needed, follow safety procedures, and report hazards, theft, and security concerns. They also communicate product, stock, special-order, warranty, and program information and provide project guidance when needed. For Pro-focused Loader duties, the associate supports Pro customer relationships from arrival through order completion, remains available in the Pro loading area, responds to loading requests, and helps fulfill large or complex orders. Responsibilities include loading vehicles safely and accurately, maintaining Pro Standards in the parking lot and under the Pro canopy, and supporting enrollment in MyLowe’s Pro Rewards and Pro Credit offerings. For Garden Center Loader duties, the associate assists customers and associates with loading and order completion, remains available in the Garden Center loading area, and partners with the Garden Center Department Supervisor to ensure orders are staged and ready for pickup. The role requires power equipment and spotter training for safe loading practices.
Requirements
- Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- Six months of experience using common retail technology, such as smartphones and tablets.
- Ability to obtain sales-related licensure or registration as may be required by law.
Nice To Haves
- High school diploma or GED.
- Six months of retail experience.
- Six months of experience as a Loader at a home improvement or hardware retailer.
- Six months of retail merchandising experience, including Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
- Six months of experience in any industry inspecting, carrying, loading, and unloading products or materials in or out of vehicles.
Responsibilities
- Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
- Help customers locate, select, carry, and load merchandise, and respond to customer and associate questions.
- Support checkout, fulfillment, and customer assistance needs throughout the store.
- Pull, stage, and accurately prepare customer and contractor orders.
- Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
- Maintain in-stock conditions by down stocking and replenishing merchandise as needed.
- Support large-order fulfillment while maintaining product quality and accuracy.
- Collect carts and maintain clean, organized, and safe work areas inside the store and in the parking lot.
- Identify and report safety hazards, theft, and security concerns to management and/or Asset Protection.
- Operate store equipment as needed for the assigned role and department.
- Communicate stock, special-order merchandise, product features, applications, warranties, and Lowe’s program information; answer questions and provide project guidance when needed.
- Follow Lowe’s safety policies and procedures, including the proper use of power equipment, spotters, and safety devices.
- Perform additional duties as assigned.
- For Pro Loader duties, support Pro customer relationships from arrival through order completion and proactively engage Pro customers while loading, staging, and fulfilling orders.
- For Pro Loader duties, remain visible and available in the Pro loading area, including under the Pro canopy, and respond promptly to loading requests.
- For Pro Loader duties, build relationships with repeat Pro customers and support enrollment in MyLowe’s Pro Rewards and Pro Credit offerings.
- For Pro Loader duties, maintain Pro Standards in the parking lot and under the Pro canopy.
- Complete required power equipment and spotter training to support safe and efficient loading practices.
- Load customer vehicles using appropriate techniques based on order size, weight, and fulfillment needs; ensure accurate loading while maintaining product quality and safety.
- For Garden Center Loader duties, assist customers and associates with loading products and completing orders in the Garden Center.
- For Garden Center Loader duties, remain visible and available throughout the Garden Center loading area.
- For Garden Center Loader duties, support completion of large, high-quality orders while maintaining product accuracy and safety.
- For Garden Center Loader duties, partner with the Garden Center Department Supervisor to ensure customer orders are staged and ready for pickup.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program with concierge, work/life services, and no-cost counseling
- Tuition assistance and trade skills scholarships
- Maternity and parental leave
- Adoption assistance
- Lowe’s Associate Discount and broad discount platform
- Annual bonuses, where eligible
- Employee Stock Purchase Plan, where eligible
- Deferred compensation plan, where eligible
- Grant awards, where eligible
- Learning and development opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
