Part Time - Loader/Cart Associate - Opening

Lowe's Home Centers • San Marcos, TX

2d • Onsite

About The Position

The Loader/Cart Associate supports customer service and store operations by helping customers locate, select, carry, and load merchandise; preparing and staging orders; replenishing merchandise; collecting carts; and maintaining clean, organized, and safe work areas. The role uses store technology and power equipment as needed, follows Lowe’s safety procedures, and provides customers with product and program information and project guidance when appropriate.

Loader responsibilities may include supporting Pro customers from arrival through order completion, assisting with large or complex orders, maintaining a visible presence in the Pro loading area, and helping customers learn about MyLowe’s Pro Rewards and Pro Credit. In the Garden Center, the role assists with loading and order completion, remains available throughout the loading area, and partners with the Garden Center Department Supervisor to ensure orders are staged and ready for pickup. Power-equipment and spotter training is required for safe and efficient loading practices.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to obtain sales-related licensure or registration as may be required by law.

Nice To Haves

• High school diploma or GED.
• At least 6 months of retail experience.
• At least 6 months of experience as a Loader at a home improvement or hardware retailer.
• At least 6 months of retail merchandising experience, including Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
• At least 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Responsibilities

• Provide SMART customer service in accordance with Lowe’s customer service policies, procedures, and programs.
• Assist customers with locating, selecting, carrying, and loading merchandise, and respond promptly to customer and associate questions.
• Support checkout, fulfillment, and customer assistance needs throughout the store.
• Pull, stage, and prepare customer and contractor orders accurately and efficiently.
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Maintain in-stock conditions by down stocking and replenishing merchandise as needed.
• Support large-order fulfillment while maintaining product quality and accuracy.
• Collect carts and help maintain clean, organized, and safe work areas inside the store and in the parking lot.
• Identify and report safety hazards, theft, and security concerns to management and/or Asset Protection.
• Operate store equipment as needed for the specific role and department, such as Zebra phones, telephones, paging systems, copiers, computers, CCTV systems, key cutters, panel saws, paint mixers, flooring cutters, and compactor balers.
• Communicate stock, special-order merchandise, product features, applications, warranties, and Lowe’s program information to customers; answer questions and provide project guidance when needed.
• Follow Lowe’s safety policies and procedures, including proper use of power equipment, spotters, and safety devices.
• Perform additional duties as assigned.
• For Pro Loader responsibilities, serve as a visible extension of the Pro Desk and support Pro customer relationships from arrival through order completion.
• Proactively engage Pro customers while assisting with loading, staging, and order fulfillment.
• Remain visible and available in the Pro loading area, including under the Pro canopy, and respond quickly to loading requests.
• Help ensure efficient service for large or complex Pro orders and build relationships with repeat Pro customers.
• Support enrollment in MyLowe’s Pro Rewards and Pro Credit offerings.
• Maintain Pro Standards in the parking lot and under the Pro canopy.
• Complete required power-equipment and spotter training and load customer vehicles using appropriate techniques based on order size, weight, and fulfillment needs.
• Ensure orders are loaded accurately while maintaining product quality and safety standards.
• For Garden Center Loader responsibilities, assist customers and associates with loading products and completing orders in the Garden Center.
• Remain visible and available to support customers throughout the Garden Center loading area.
• Complete required power-equipment and spotter training and load customer vehicles using appropriate techniques based on order size, weight, and fulfillment needs.
• Support completion of large, high-quality orders while maintaining product accuracy and safety.
• Partner with the Garden Center Department Supervisor to ensure customer orders are staged and ready for pickup.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed