Litigation Coordinator

ARMStrong Insurance Services•Itasca, IL
•$22 - $26

About The Position

Brown & Joseph, an ARMStrong Insurance Services company, is seeking a Litigation Coordinator to review and investigate cases and determine whether litigation is a viable option for clients. The role involves working independently and with other Brown & Joseph staff, handling confidential client information, and following departmental and customized client procedures. The position also requires documenting litigation viability, researching debtor businesses and principals, interpreting case-related documents, and communicating with clients about pending litigation accounts or closures.

Requirements

  • 3–5 years of experience in commercial collections, skip tracing/investigations, or litigation processes is preferred.
  • Good computer skills, including proficiency with Microsoft Office, Dun & Bradstreet, TransUnion TLO, or similar products, are preferred.
  • Strong attention to detail, creative thinking, and problem-solving skills.
  • Ability to prioritize workload, meet deadlines, and work in a fast-paced environment.
  • Excellent oral and written communication and interpersonal skills.
  • Ability to work in a team environment and resolve issues independently and accurately.

Nice To Haves

  • 3–5 years of experience in commercial collections, skip tracing/investigations, or litigation processes.
  • Proficiency with Microsoft Office, Dun & Bradstreet, TransUnion TLO, or similar products.

Responsibilities

  • Uphold strict client confidentiality protocols.
  • Understand and execute departmental procedures and customized client procedures.
  • Multitask between email, SalesForce, and Excel spreadsheets.
  • Provide detailed write-ups for clients regarding the viability of pursuing litigation.
  • Perform basic skip-tracing functions on debtor businesses and principals using private databases and public records.
  • Read and interpret client and attorney documents.
  • Correspond with clients regarding pending litigation accounts or closures.
  • Meet or exceed minimum department productivity requirements.

Benefits

  • Health, dental, vision, life, and disability coverage options.
  • 401(k) retirement plan with company matching.
  • Paid time off starting at 18 days per year.
  • Seven standard paid holidays and two floating holidays, available immediately upon hire.
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