Litigation Coordinator

ARMStrong Insurance Services • Itasca, IL

11d

About The Position

Brown & Joseph, part of ARMStrong Insurance Services, is seeking a Litigation Coordinator as the team grows. The role works independently and with other staff to review and investigate cases and assess whether litigation is a viable option for clients. It requires following confidentiality protocols and departmental and client-specific procedures, managing information across email, Salesforce, and Excel, researching debtor businesses and principals, interpreting client and attorney documents, and communicating with clients about pending litigation accounts or closures. The coordinator is expected to meet or exceed minimum department productivity requirements.

Requirements

• Strong attention to detail, creative thinking, and problem-solving skills.
• Ability to prioritize workload, meet deadlines, and work in a fast-paced environment.
• Excellent oral and written communication and interpersonal skills.
• Ability to work in a team environment and resolve issues independently and accurately.

Nice To Haves

• 3–5 years of experience in commercial collections, skip tracing or investigations, or litigation processes.
• Good computer skills, including proficiency with Microsoft Office, Dun & Bradstreet, TransUnion TLO, or similar products.

Responsibilities

• Uphold strict client confidentiality protocols.
• Understand and execute departmental procedures and customized client procedures.
• Multitask between emails, Salesforce, and Excel spreadsheets.
• Prepare detailed write-ups for clients regarding the viability of pursuing litigation.
• Perform basic skip-tracing on debtor businesses and principals using private databases and public records.
• Read and interpret client and attorney documents.
• Correspond with clients regarding pending litigation accounts or closures.
• Meet or exceed minimum department productivity requirements.

Benefits

• Health, dental, vision, life, and disability coverage options.
• 401(k) retirement plan option with company matching.
• Paid time off starting at 18 days per year.
• Seven standard paid holidays and two floating holidays of your choice, available immediately upon hire.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed