Liquor Store Customer Service Representative (Part-time)

City of Eden Prairie•Eden Prairie, MN
•Onsite

About The Position

The City of Eden Prairie is hiring a part-time Liquor Store Customer Service Representative for one of its liquor store locations. This is an ongoing part-time position classified as temporary/seasonal and non-exempt. The role starts at $15.00 per hour, depending on qualifications, and reports to the Liquor Store Manager. Hours are typically up to 20 per week and include evenings, weekends, and holidays. The expected start date is November/December 2026. The application deadline is December 7, 2026. The position helps provide customers with a pleasant, informed shopping and purchasing experience while supporting store operations. Duties include customer assistance, sales transactions, stocking and arranging merchandise, helping unload deliveries, taking inventory, and maintaining clean store areas. Employees may also be asked to perform a variety of other duties as part of their work with the City. The City describes itself as a service organization that values customer focus, wellness and work/life balance, inclusion, collaboration, innovation, integrity, performance, and relationships.

Requirements

  • High school diploma or equivalent (GED).
  • Ability to reconcile cash and receipts and obtain knowledge of cash-register and point-of-sale procedures.
  • Ability to lift, pull, push, move, or carry up to 50 pounds on a regular basis.
  • Ability to bend, stand, and reach.
  • Successfully complete and pass the City’s pre-employment evaluation, which includes professional reference checks, a background check, and work verification.
  • Communicate clearly and concisely verbally and in writing, tailoring messages to different settings and styles.
  • Coordinate multiple activities and tasks professionally, prioritize work, maintain order, use tools efficiently, plan with multiple considerations, and establish methods for completing routine tasks.
  • Use a logical, systematic approach to problem-solving; compare alternatives; notice discrepancies and inconsistencies; and identify relevant factors when analyzing situations or making decisions.

Nice To Haves

  • Previous work experience in retail, service, or the liquor industry.

Responsibilities

  • Welcome customers and answer questions about products and merchandise.
  • Educate customers about products so they can make informed purchasing decisions.
  • Complete customer transactions in accordance with liquor-store policies, procedures, and applicable laws, including age requirements for alcohol sales.
  • Arrange and reposition merchandise on shelves to create an appealing shopping environment.
  • Assist with unloading large delivery trucks and taking inventory.
  • Clean floors, shelves, and the backroom to maintain a high standard of store presentation.
  • Perform a variety of other duties as needed as part of the City team.
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